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~WRL1233.tmp
Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp
directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#2
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Hi John,
According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#3
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No - this is a file that I created yesterday. No email, and no clipboard. I
checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#4
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Jay
Re my prior reply, I did not use the clipboard via CTRL-C etc., but Word may have concluded that my "save as" was the equivalent since I did not in fact create a new document from scratch but rather used an old document as a template for the new one. (Opened the old, used SaveAs to create the new one with a new name, then edited from there to develop my new document.) I don't think I used the alternate procedure, FileNew then SaveAs then CTRL-C CTRL-V to copy and paste from the old document that I was using to guide my content. My instincts are to use the FileOpen then FileSaveAs procedure instead. So maybe Word interprets that as a copy/paste operation? Can't see how or why, but it would not be completely weird. Just for clarification .... "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#5
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Hi John,
That behavior is so far away from normal Word behavior, and so unlike anything I've ever heard of, that I wonder whether you've been infected with some sort of virus or other nasty. Don't believe for a minute that this is something that Word "just does" -- there's something seriously wrong in your installation. As a simple test, start Word in Safe Mode by holding down the Ctrl key why you double-click the icon. Now open the same document, make a small change, and save it. Exit Word and look at the timestamp of the document file -- has it updated? Open again in Safe Mode and verify that the change is still in the document. If that works, start slogging through the procedures in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. While they're aimed mostly at application crashes and error messages, they'll also pinpoint any macro or add-in that's messing with your Save command. Eventually you should find something for which removal stops the problem, and replacement makes it start again. That will be your culprit. This newsgroup is fine for this topic, and the application.errors group would have been appropriate as well. The regular readers mostly inhabit both groups. We do ask that you post only in one place if possible, and keep all related posts in the same thread. The article at http://word.mvps.org/FindHelp/WhichNewgrp.htm will give some advice. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: No - this is a file that I created yesterday. No email, and no clipboard. I checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#6
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Since you mention a network drive, I'm wondering if the document is being
saved locally or on the network drive and, if the latter, whether you have enabled "Make local copy of files stored on network or removable drives" (Tools | Options | Save). I'm not sure whether that could possibly be relevant, but it's one more thing that might provide a clue. As Jay says, though, it sounds more like a glitch at best or a virus at worst. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "John Campbell" wrote in message ... No - this is a file that I created yesterday. No email, and no clipboard. I checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#7
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I use ToolsOptions Save tab to set the drive and directory locations just as
I have been for long period of Word use. I set the AutoSave directory to my Home$ network location based on the theory that if I need it the likelihood is that my local drive has a problem, so it is safer to have the autosave somewhere else. But I save everything else to the local drive, and not to a network or removable drive. I double checked all that when I saw the problem. Jeff's idea is that there may be a non-Word pathology, but I doubt it. The system is on a very tight governmental corporate network, with Altiris and NAV among the protective resources. So I will look for installed plug ins or helpers tomorrow and see what I can find, but he might be right that a re-install is needed. I have not asked our in-house staff to look into this yet becasue their instincts are generally just to re-image the system, which of course does not help much. So I will spend a little more time trying to figure it out. Now that I know the behavior it no longer has the potential to cripple my ability to work - all I have to do is avoid CTRL-S and use FileSaveAs instead. That is irritating, but it certainly is not as horrific as yesterday, when I thought that the whole thing was gone. Thanks again Jeff and Suzanne for your help. Was this site down for a while today? I could not get back in for a period during the middle of the day PST and wonder if it was a glitch on our side or the MS stie. Let me know if you know. "Suzanne S. Barnhill" wrote: Since you mention a network drive, I'm wondering if the document is being saved locally or on the network drive and, if the latter, whether you have enabled "Make local copy of files stored on network or removable drives" (Tools | Options | Save). I'm not sure whether that could possibly be relevant, but it's one more thing that might provide a clue. As Jay says, though, it sounds more like a glitch at best or a virus at worst. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "John Campbell" wrote in message ... No - this is a file that I created yesterday. No email, and no clipboard. I checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#8
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In my current case, the only document that is saved is the temporary. The
document with the file name I assigned is not there, and the temp is in the Windows Temp directory, not the default document directory. In addition, the banner name of the file changes when CTRL-S is used to save, namely to the WRL temp file name. No abnormal termination is involved. "Jezebel" wrote: When you work on a document, Word actually works on a temporary copy of the file, with a name like ~wrl...... These files are deleted when you close the document, but get left behind if Word shuts down abnormally. "MW" wrote in message ... MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
#9
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I will try safe mode tomorrow and report back. i just noticed that there is a
similar post by Rdoughton reply by Cindy M 1/21/2005 and 1/262005 this forum. Sounds pretty much like the same problem as mine, or very similar. "Jay Freedman" wrote: Hi John, That behavior is so far away from normal Word behavior, and so unlike anything I've ever heard of, that I wonder whether you've been infected with some sort of virus or other nasty. Don't believe for a minute that this is something that Word "just does" -- there's something seriously wrong in your installation. As a simple test, start Word in Safe Mode by holding down the Ctrl key why you double-click the icon. Now open the same document, make a small change, and save it. Exit Word and look at the timestamp of the document file -- has it updated? Open again in Safe Mode and verify that the change is still in the document. If that works, start slogging through the procedures in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. While they're aimed mostly at application crashes and error messages, they'll also pinpoint any macro or add-in that's messing with your Save command. Eventually you should find something for which removal stops the problem, and replacement makes it start again. That will be your culprit. This newsgroup is fine for this topic, and the application.errors group would have been appropriate as well. The regular readers mostly inhabit both groups. We do ask that you post only in one place if possible, and keep all related posts in the same thread. The article at http://word.mvps.org/FindHelp/WhichNewgrp.htm will give some advice. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: No - this is a file that I created yesterday. No email, and no clipboard. I checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |
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Hi John,
Just in case you missed the distinction, I suggested starting *Word* in safe mode, and Cindy suggested starting *Windows* in safe mode. Both are legitimate troubleshooting methods, but they're initiated differently and have different effects. Word's safe mode is started, as I said, by holding Ctrl while launching Word. The effect is to prevent Word from loading any add-ins or global templates, and preventing any macros from running at startup. That will eliminate any problems from those sources, but not anything truly external to Word -- such as a program that intercepts disk writes and redirects them. I think a source like that is unlikely, because it would probably affect all programs and not just Word. The Windows safe mode is entered by pressing F8 while Windows is starting up after a reboot. It limits the kinds of device drivers and startup programs that load. For a description of what it does, go to Start Help and enter 'safe mode' in the index. You would probably want to choose 'Safe Mode with Networking' so you can still see your server. One other thing: In your reply to Suzanne you mentioned having Norton AntiVirus. If that's the standard version and not the corporate version, it may have a plug-in for Office. That plug-in is known to cause problems in Word -- although not usually the kind you're seeing -- so it's worth disabling it if it's there. See http://support.microsoft.com/?kbid=329820 for instructions. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: I will try safe mode tomorrow and report back. i just noticed that there is a similar post by Rdoughton reply by Cindy M 1/21/2005 and 1/262005 this forum. Sounds pretty much like the same problem as mine, or very similar. "Jay Freedman" wrote: Hi John, That behavior is so far away from normal Word behavior, and so unlike anything I've ever heard of, that I wonder whether you've been infected with some sort of virus or other nasty. Don't believe for a minute that this is something that Word "just does" -- there's something seriously wrong in your installation. As a simple test, start Word in Safe Mode by holding down the Ctrl key why you double-click the icon. Now open the same document, make a small change, and save it. Exit Word and look at the timestamp of the document file -- has it updated? Open again in Safe Mode and verify that the change is still in the document. If that works, start slogging through the procedures in http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. While they're aimed mostly at application crashes and error messages, they'll also pinpoint any macro or add-in that's messing with your Save command. Eventually you should find something for which removal stops the problem, and replacement makes it start again. That will be your culprit. This newsgroup is fine for this topic, and the application.errors group would have been appropriate as well. The regular readers mostly inhabit both groups. We do ask that you post only in one place if possible, and keep all related posts in the same thread. The article at http://word.mvps.org/FindHelp/WhichNewgrp.htm will give some advice. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: No - this is a file that I created yesterday. No email, and no clipboard. I checked File locations right away - the autosave is on a network drive, and all the rest are just where I want them, default to the parent directory of where I am working and saving. No fast saves, backup always, 3-minute autosave. When I click CTRL-S or select File/save the name of the document changes in the document header to wrl*.tmp. The problem I had yesterday was that it never saved on my original (as created by SaveAs) file name. So when I closed it, it saved as the tmp file. When I returned from lunch and opened the file I thought I had saved I was in for a major shock - none of the work was there. So I looked in autosave, and there was no copy there either. So I opened the backup, and no different. It was only after an hour of trying to reconstruct it that I decided to go look in TEMP, and there found a file that looked like it was the right size. (A lot of false starts here - opened much junk with WordPad and/or Notepad before hitting the right one.) Oddly enough, the date and time of the document (tmp copy of the original, that is) was early morning, not just before lunch. So evidently Word had been saving this without a new time stamp over the course of the morning. This behavior is new to me, and I have never seen any documentation of anything like it except for the prior notes in this thread. I am unsure of the conventions for cross-posting here. Would it have made better sense for me to start a new thread, or looked for a more relevant one? Should I have posted to other threads that seemed relevant to me, or is one enough? Also, I don't see any way to sort by date here - if I search on "tmp save" in the word section then I get relevant posts, but I don't see a way to sort by date descending. Is there any sort option? Thanks again for your help. "Jay Freedman" wrote: Hi John, According to http://support.microsoft.com/?kbid=211632, a ~WRLxxxx.tmp file is a clipboard temp file. If you found most or all of your document there, it's probably because you copied it to the clipboard, not because Word "saved" the document there. Are you by any chance working on a document that you opened directly from an email attachment? If so, almost all the files you affected were in a temporary directory, and were probably discarded as soon as you closed Word. However, using Save As does make a permanent copy of the attachment document. Look in Tools Options File Locations. What's the folder named as the Documents location? That's the default location for the File Open and File Save As dialogs. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org John Campbell wrote: Word 2003 is saving my document as a WR?*.tmp file in the Windows\Temp directory. The step that is supposed to rename the tmp back to my file name does not take place. NOTE: the file is saved in the Windows\Temp directory, not the directory in which I created and saved the document. In addition, no copy or version of the current changes is named by the name I assign the document when I use CTL-S to save it. I have to use Save As each time, and navigate from Windows/temp to the directory where I want to save. I have AutoSave set to 3 minutes (did me no good at all, since the recovery doc was not at the specified location), have always save backup checked (also no good since the backup was as bad as the original), and fast saves not checked. The only way I avoided losing hours of work was by vaguely recalling that there might be a tmp file somewhere I don't expect, and so was able to recover that way without much loss. (Details below. The material above reflects my reading of this thread. Below does not.) I don't want this. Yesterday, I did not realize this was happening, and essentially lost several hours of work before realizing that Word had saved the file (with the tmp name in Temp directory) without saving my changes to my file. So when I opened my file to work after lunch all of the changes from the past several hours were missing - they were in the tmp file! Pretty much of a shock. I have rechecked how I have tools\options\save settings, and they make sense to me. So this is an exotic problem of some sort. The help routines and KB have so far not given me any useful information about how to solve it. I have started saving Versions, but pretty soon the Bloat will overcome my system and I will have to delete them. Markup settings also seem to have no effect. Thanks for any help that can be offered here. "MW" wrote: MY FILES IN WORD ARE NAMED LIKE THIS ~WRL1233.tmp? WHY? |