Our company upgraded to Word 2003 several months ago. Occasionally someone
will print out a document (8 x 11 paper, arial 12 pt) and it prints as if the
document has been reduced down to 1/3 it's nomal size in the upper left
corner of the page. What may have caused this? We can open the document on a
different competer and it prints fine. The printer is set to print at 100%
and draft output box is not checked.

In Word, click on File | Print. Make sure the "Pages per sheet"
option is set to 1, and the "Scale to paper size" option is set
to No Scaling.

Nancy wrote:

Our company upgraded to Word 2003 several months ago. Occasionally someone
will print out a document (8 x 11 paper, arial 12 pt) and it prints as if the
document has been reduced down to 1/3 it's nomal size in the upper left
corner of the page. What may have caused this? We can open the document on a
different competer and it prints fine. The printer is set to print at 100%
and draft output box is not checked.