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URGENT!!! Concurrent Problems: Word and Outlook 2003
We are having issues with both Word 2003 and Outlook 2003, although we ran
repair on both from Control Panel. We use Windows XP SP2 and - we believe - Office SP3. WORD For the past week or so, we cannot open Word documents directly - we get an error message with a request to report the problem to Microsoft. Word only opens in Safe Mode. OUTLOOK This started today (March 11, 2008). We cannot run Advanced Find; we get the message "Outlook cannot perform your search. Outlook cannot display this view." We have not changed any settings in Office recently. Does anyone have any suggestions? One of us is currently in graduate school online, and these problems interfere with schoolwork! |
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#2
Posted to microsoft.public.word.docmanagement
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URGENT!!! Concurrent Problems: Word and Outlook 2003
On Tue, 11 Mar 2008 15:41:02 -0700, J and N
wrote: We are having issues with both Word 2003 and Outlook 2003, although we ran repair on both from Control Panel. We use Windows XP SP2 and - we believe - Office SP3. WORD For the past week or so, we cannot open Word documents directly - we get an error message with a request to report the problem to Microsoft. Word only opens in Safe Mode. If Safe Mode works, then you have some damage in one of three areas: the Normal.dot template, an add-in, or a registry entry. See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm for troubleshooting procedures. OUTLOOK This started today (March 11, 2008). We cannot run Advanced Find; we get the message "Outlook cannot perform your search. Outlook cannot display this view." I can't help with that, except to say that -- because of the timing -- the two problems aren't likely to be related. Try posting this one in the Outlook newsgroup, http://www.microsoft.com/communities...utlook.general We have not changed any settings in Office recently. Does anyone have any suggestions? One of us is currently in graduate school online, and these problems interfere with schoolwork! -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#3
Posted to microsoft.public.word.docmanagement
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URGENT!!! Concurrent Problems: Word and Outlook 2003
"Jay Freedman" wrote: On Tue, 11 Mar 2008 15:41:02 -0700, J and N wrote: We are having issues with both Word 2003 and Outlook 2003, although we ran repair on both from Control Panel. We use Windows XP SP2 and - we believe - Office SP3. WORD For the past week or so, we cannot open Word documents directly - we get an error message with a request to report the problem to Microsoft. Word only opens in Safe Mode. If Safe Mode works, then you have some damage in one of three areas: the Normal.dot template, an add-in, or a registry entry. See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm for troubleshooting procedures. OUTLOOK This started today (March 11, 2008). We cannot run Advanced Find; we get the message "Outlook cannot perform your search. Outlook cannot display this view." I can't help with that, except to say that -- because of the timing -- the two problems aren't likely to be related. Try posting this one in the Outlook newsgroup, http://www.microsoft.com/communities...utlook.general We have not changed any settings in Office recently. Does anyone have any suggestions? One of us is currently in graduate school online, and these problems interfere with schoolwork! -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. We cross-posted in case the issues are somehow connected. How do we determine which of the three problems it is? |
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#4
Posted to microsoft.public.word.docmanagement
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URGENT!!! Concurrent Problems: Word and Outlook 2003
On Tue, 11 Mar 2008 18:04:01 -0700, J and N
wrote: "Jay Freedman" wrote: On Tue, 11 Mar 2008 15:41:02 -0700, J and N wrote: We are having issues with both Word 2003 and Outlook 2003, although we ran repair on both from Control Panel. We use Windows XP SP2 and - we believe - Office SP3. WORD For the past week or so, we cannot open Word documents directly - we get an error message with a request to report the problem to Microsoft. Word only opens in Safe Mode. If Safe Mode works, then you have some damage in one of three areas: the Normal.dot template, an add-in, or a registry entry. See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm for troubleshooting procedures. OUTLOOK This started today (March 11, 2008). We cannot run Advanced Find; we get the message "Outlook cannot perform your search. Outlook cannot display this view." I can't help with that, except to say that -- because of the timing -- the two problems aren't likely to be related. Try posting this one in the Outlook newsgroup, http://www.microsoft.com/communities...utlook.general We have not changed any settings in Office recently. Does anyone have any suggestions? One of us is currently in graduate school online, and these problems interfere with schoolwork! -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. We cross-posted in case the issues are somehow connected. How do we determine which of the three problems it is? Follow the steps in the ProbsOpeningWord web page -- which, I just found out, has been rewritten and renamed to http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. |
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#5
Posted to microsoft.public.word.docmanagement
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URGENT!!! Concurrent Problems: Word and Outlook 2003
Jay Freedman wrote:
On Tue, 11 Mar 2008 18:04:01 -0700, J and N wrote: Follow the steps in the ProbsOpeningWord web page -- which, I just found out, has been rewritten and renamed to http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. More 'updated' than re-written  There are further updates to that page in hand as some of the original links were broken and have been temporarily removed until the webmaster returns from a business trip. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org |
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