Unfortunately getting into the template is not a problem.The difficulty
appears to be a 'ghost' header which just refuses to be removed.

I'm tempted to follow the advice on deleting the normal.dot to see what
happens although at the moment it won't let me delete it.

I shall keep trying.

Thanks.

David

Close Word, then rename the normal.dot template to normalold.dot, then
restart Word and it will create a new one for you.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP
"David Henderson" David wrote in
message ...
Unfortunately getting into the template is not a problem.The difficulty
appears to be a 'ghost' header which just refuses to be removed.

I'm tempted to follow the advice on deleting the normal.dot to see what
happens although at the moment it won't let me delete it.

I shall keep trying.

Thanks.

David

Thanks again.

Unfortunately it won't let me do that either. Says there is a 'sharing
violation'. Even with Word (and other programmes) closed.

Appreciate the help though Doug.

David

"Doug Robbins" wrote:

Close Word, then rename the normal.dot template to normalold.dot, then
restart Word and it will create a new one for you.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP
"David Henderson" David wrote in
message ...
Unfortunately getting into the template is not a problem.The difficulty
appears to be a 'ghost' header which just refuses to be removed.

I'm tempted to follow the advice on deleting the normal.dot to see what
happens although at the moment it won't let me delete it.

I shall keep trying.

Thanks.

David

This suggests the file is locked. See
http://www.gmayor.com/what_to_do_when_word_crashes.htm
Fix the problems, reboot then rename normal.dot

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




David Henderson wrote:
Thanks again.

Unfortunately it won't let me do that either. Says there is a 'sharing
violation'. Even with Word (and other programmes) closed.

Appreciate the help though Doug.

David

"Doug Robbins" wrote:

Close Word, then rename the normal.dot template to normalold.dot,
then restart Word and it will create a new one for you.

--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on
a paid consulting basis.

Hope this helps,
Doug Robbins - Word MVP
"David Henderson" David wrote
in message ...
Unfortunately getting into the template is not a problem.The
difficulty appears to be a 'ghost' header which just refuses to be
removed.

I'm tempted to follow the advice on deleting the normal.dot to see
what happens although at the moment it won't let me delete it.

I shall keep trying.

Thanks.

David