[Ivan]

I have been using MS Office 2007 Pro for about a month now and just recently (well probably after
running a disk optimisation through Wise Registry Cleaner Pro) I have been unable to select the
Enable Live Preview feature in Word Options. (Same goes for Access & Excel).

I get the following text box when I hover the mouse over the feature...

This feature has been automatically disabled based on Terminal Server Settings, connection speed, or
animation settings on this machine.

How do I reconfigure this feature? I have tried to reconfigure the optimize settings in WRCPro, have
tried various options in Control Panel but none of it helps...

The ELP feature worked initially when I installed Office but then stopped.

Any help greatly appreciated, TIA.

Basic system information:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model Pavilion zd7000 (DP764E#ABU)
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2660 Mhz
BIOS Version/Date Hewlett-Packard F.03, 02/09/2003
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
Time Zone GTB Daylight Time
Total Physical Memory 1,536.00 MB
Available Physical Memory 886.59 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.85 GB
Page File C:\pagefile.sys
,

[Bob Buckland ?:-\)]

Hi Ivan,

From Office Button=Word Options=Resources
run the diagnostics to see if Word can repair the registry settings.

It could be that you have restricted registry permissions that won't save the settings or that you 'cleaner' has changed/blocked a
setting that Word uses.

============
"Ivan" wrote in message ...
I have been using MS Office 2007 Pro for about a month now and just recently (well probably after
running a disk optimisation through Wise Registry Cleaner Pro) I have been unable to select the
Enable Live Preview feature in Word Options. (Same goes for Access & Excel).

I get the following text box when I hover the mouse over the feature...

This feature has been automatically disabled based on Terminal Server Settings, connection speed, or
animation settings on this machine.

How do I reconfigure this feature? I have tried to reconfigure the optimize settings in WRCPro, have
tried various options in Control Panel but none of it helps...

The ELP feature worked initially when I installed Office but then stopped.

Any help greatly appreciated, TIA.
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

[Ivan]

Hi Bob,

Thanks for the info, I tried that. the diagnostics tool didn't find any faults, reported 6
diagnostics, will see what they report when I next go online.

Any ideas where or which registry settings to tweak?

Ivan

On Wed, 16 Jul 2008 12:11:17 -0700, "Bob Buckland ?:-\)" 75214.226(At Beautiful
Downtown)compuserve.com wrote:

Hi Ivan,

From Office Button=Word Options=Resources
run the diagnostics to see if Word can repair the registry settings.

It could be that you have restricted registry permissions that won't save the settings or that you 'cleaner' has changed/blocked a
setting that Word uses.

============
"Ivan" wrote in message ...
I have been using MS Office 2007 Pro for about a month now and just recently (well probably after
running a disk optimisation through Wise Registry Cleaner Pro) I have been unable to select the
Enable Live Preview feature in Word Options. (Same goes for Access & Excel).

I get the following text box when I hover the mouse over the feature...

This feature has been automatically disabled based on Terminal Server Settings, connection speed, or
animation settings on this machine.

How do I reconfigure this feature? I have tried to reconfigure the optimize settings in WRCPro, have
tried various options in Control Panel but none of it helps...

SNIP

[Terry Farrell]

Delete the Word DataKey and that should resolve the problem. Run Regedit and
navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data and
delete.

--
Terry Farrell - MSWord MVP

"Ivan" wrote in message
...
Hi Bob,

Thanks for the info, I tried that. the diagnostics tool didn't find any
faults, reported 6
diagnostics, will see what they report when I next go online.

Any ideas where or which registry settings to tweak?

Ivan

On Wed, 16 Jul 2008 12:11:17 -0700, "Bob Buckland ?:-\)" 75214.226(At
Beautiful
Downtown)compuserve.com wrote:

Hi Ivan,

From Office Button=Word Options=Resources
run the diagnostics to see if Word can repair the registry settings.

It could be that you have restricted registry permissions that won't save
the settings or that you 'cleaner' has changed/blocked a
setting that Word uses.

============
"Ivan" wrote in message
...
I have been using MS Office 2007 Pro for about a month now and just
recently (well probably after
running a disk optimisation through Wise Registry Cleaner Pro) I have been
unable to select the
Enable Live Preview feature in Word Options. (Same goes for Access &
Excel).

I get the following text box when I hover the mouse over the feature...

This feature has been automatically disabled based on Terminal Server
Settings, connection speed, or
animation settings on this machine.

How do I reconfigure this feature? I have tried to reconfigure the
optimize settings in WRCPro, have
tried various options in Control Panel but none of it helps...

SNIP

[Ivan]

Thanks for the info Terry.

However I shall not need to try that now as I have resolved the matter in a roundabout fashion...

I turned on the guest account from Control Panel, logged off then logged on as guest. Ran Word and
ELP was available.

So having a hunt around I right clicked desktop properties and in display properties (suppose I
could have got to it from control panel too) I checked the appearance effects tab and found that
the 'Use the following transition effect... was checked.

My default profile for this and the next option, ... smooth edges of screen font ... were grayed and
un selectable!

So I logged out from guest, created a new administrator profile, logged on and copied 'My Documents'
{inc. Application Data, Local Settings inc hidden files and loads of other files} to an Ext HD.
Rebooted the machine logged on with my new profile, ran a few tests and all was reasonably well.
Enable Live Preview was back in action.

Copied all my data from the Ext HD back to new my docs and almost similar folder/directory structure
and then went about testing the rest of the applications etc. Most of them required only minimal
tweaking as they prompted for New User info or First Run dialog info, so many of the preferences I
were able to give gave clean settings to apps that had got a tad ungainly.

Anyway, sorry if it's "long-winded", just had to let folks know a possible solution.

Thanks again for the info - shall have a look at the reg key anyway, just out of curiosity

Ivan


On Sat, 26 Jul 2008 12:13:02 +0100, "Terry Farrell" wrote:

Delete the Word DataKey and that should resolve the problem. Run Regedit and
navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\versi on number\Word\Data and
delete.