Reply
 
Thread Tools Display Modes
  #1   Report Post  
Posted to microsoft.public.word.docmanagement
cjoshta cjoshta is offline
external usenet poster
 
Posts: 2
Default Cannot open printer property window in Word 2007

My computer is a HP Pavilion Slimline purchased new October 2007 from HP. It
has Windows Vista. I have Office Small Business 2007. I have a document ready
to print. I can select print and print, but I need to make some changes in
the properties to make some changes in the way it prints. When I try to open
the properties in the print window, my word documents get shut down.

I don't know if this is a Vista problem or a Office problem, but it is a
problem. My printer is a HP Color LaserJet 3600n and when going to the
control panel, hardware, printers and right clicking on my printer I get this
exception code: " Function address 0x71d173f caused a protection fault.
(exception code 0xc0000005) Some or all property page(s) may not be
displayed. I have a newsletter I am trying to get out and this is delaying my
productivity.

Thank you,

-----
cjo
  #2   Report Post  
Posted to microsoft.public.word.docmanagement
CyberTaz CyberTaz is offline
external usenet poster
 
Posts: 1,291
Default Cannot open printer property window in Word 2007

Sounds like a driver problem... the error you're getting through the control
panel is most likely the same response Word receives when you try to access
the printer's properties from there. Also, the "n" suggests "network". If so
that could be another factor - is the driver installed locally or are you
accessing it from the network? Do the configurations match? If it's a
network issue your IT people will have to resolve it.

If it isn't a networked printer, make sure you have the latest driver update
from the HP web site. If there isn't a newer one than what you have,
reinstall a fresh copy of it. Should that not help contact HP support.

--
HTH |:)
Bob Jones
Office:Mac MVP


"cjoshta" wrote in message
...
My computer is a HP Pavilion Slimline purchased new October 2007 from HP.
It
has Windows Vista. I have Office Small Business 2007. I have a document
ready
to print. I can select print and print, but I need to make some changes in
the properties to make some changes in the way it prints. When I try to
open
the properties in the print window, my word documents get shut down.

I don't know if this is a Vista problem or a Office problem, but it is a
problem. My printer is a HP Color LaserJet 3600n and when going to the
control panel, hardware, printers and right clicking on my printer I get
this
exception code: " Function address 0x71d173f caused a protection fault.
(exception code 0xc0000005) Some or all property page(s) may not be
displayed. I have a newsletter I am trying to get out and this is delaying
my
productivity.

Thank you,

-----
cjo


  #3   Report Post  
Posted to microsoft.public.word.docmanagement
cjoshta cjoshta is offline
external usenet poster
 
Posts: 2
Default Cannot open printer property window in Word 2007

Thank you,

Your post helped by getting my triggering my logic to other areas. I removed
my printer and the drivers I had downloaded from HP. I redownloaded the
drivers and reinstalled my printer and this time everything was there and
working. Got my newsletter out and am ready to move on to the next project.

Have a fantastic Holiday Season.
--
cjo


"CyberTaz" wrote:

Sounds like a driver problem... the error you're getting through the control
panel is most likely the same response Word receives when you try to access
the printer's properties from there. Also, the "n" suggests "network". If so
that could be another factor - is the driver installed locally or are you
accessing it from the network? Do the configurations match? If it's a
network issue your IT people will have to resolve it.

If it isn't a networked printer, make sure you have the latest driver update
from the HP web site. If there isn't a newer one than what you have,
reinstall a fresh copy of it. Should that not help contact HP support.

--
HTH |:)
Bob Jones
Office:Mac MVP


"cjoshta" wrote in message
...
My computer is a HP Pavilion Slimline purchased new October 2007 from HP.
It
has Windows Vista. I have Office Small Business 2007. I have a document
ready
to print. I can select print and print, but I need to make some changes in
the properties to make some changes in the way it prints. When I try to
open
the properties in the print window, my word documents get shut down.

I don't know if this is a Vista problem or a Office problem, but it is a
problem. My printer is a HP Color LaserJet 3600n and when going to the
control panel, hardware, printers and right clicking on my printer I get
this
exception code: " Function address 0x71d173f caused a protection fault.
(exception code 0xc0000005) Some or all property page(s) may not be
displayed. I have a newsletter I am trying to get out and this is delaying
my
productivity.

Thank you,

-----
cjo



Reply
Thread Tools
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Word 2007 File Open Window will not minimize morland Microsoft Word Help 4 November 16th 07 09:44 PM
Word 2007 File Open Window will not minimize morland Microsoft Word Help 5 September 6th 07 08:47 PM
Word 2007 File Open Window will not minimize morland Microsoft Word Help 0 September 4th 07 07:04 PM
Word 2007 File Open Window will not minimize morland Microsoft Word Help 0 September 4th 07 07:00 PM
Word 2007 How do I have all documents open in the one window? The Horse Microsoft Word Help 4 February 1st 07 02:19 PM


All times are GMT +1. The time now is 11:09 PM.

Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Copyright 2004-2023 Microsoft Office Word Forum - WordBanter.
The comments are property of their posters.
 

About Us

"It's about Microsoft Word"