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#1
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Error in Word 2007. Please help!
Hi,
Recently my windows went on an auto update and restarted while my microsoft words was still on and working. After it restarted, my microsoft words fails to work properly now. I am not able to use my mouse to select/highlight the words in the document, scroll using my mouse, select the spot that i want. I am not able to exit or close the application properly too. I had uninstalled and reinstalled the whole office but it could not solve the problem. It would be great if anyone here is able to advise me. Thank you! |
#2
Posted to microsoft.public.word.docmanagement
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Error in Word 2007. Please help!
The problem might be a corrupted Data key.
See "How to troubleshoot problems that occur when you start or use Word 2007 Word 2003, or Word 2002" http://support.microsoft.com/kb/921541?FR=1 -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message news Hi, Recently my windows went on an auto update and restarted while my microsoft words was still on and working. After it restarted, my microsoft words fails to work properly now. I am not able to use my mouse to select/highlight the words in the document, scroll using my mouse, select the spot that i want. I am not able to exit or close the application properly too. I had uninstalled and reinstalled the whole office but it could not solve the problem. It would be great if anyone here is able to advise me. Thank you! |
#3
Posted to microsoft.public.word.docmanagement
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Error in Word 2007. Please help!
Hi!
Thanks for your help. But I couldn't locate Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data as stated at the site. I've tired using the finder but it couldn't locate it. is there any way that i can search this data? thanks! "Doug Robbins - Word MVP" wrote: The problem might be a corrupted Data key. See "How to troubleshoot problems that occur when you start or use Word 2007 Word 2003, or Word 2002" http://support.microsoft.com/kb/921541?FR=1 -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message news Hi, Recently my windows went on an auto update and restarted while my microsoft words was still on and working. After it restarted, my microsoft words fails to work properly now. I am not able to use my mouse to select/highlight the words in the document, scroll using my mouse, select the spot that i want. I am not able to exit or close the application properly too. I had uninstalled and reinstalled the whole office but it could not solve the problem. It would be great if anyone here is able to advise me. Thank you! |
#4
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Error in Word 2007. Please help!
Did you Click Start, click Run, type regedit, and then click OK?
-- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message ... Hi! Thanks for your help. But I couldn't locate Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data as stated at the site. I've tired using the finder but it couldn't locate it. is there any way that i can search this data? thanks! "Doug Robbins - Word MVP" wrote: The problem might be a corrupted Data key. See "How to troubleshoot problems that occur when you start or use Word 2007 Word 2003, or Word 2002" http://support.microsoft.com/kb/921541?FR=1 -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message news Hi, Recently my windows went on an auto update and restarted while my microsoft words was still on and working. After it restarted, my microsoft words fails to work properly now. I am not able to use my mouse to select/highlight the words in the document, scroll using my mouse, select the spot that i want. I am not able to exit or close the application properly too. I had uninstalled and reinstalled the whole office but it could not solve the problem. It would be great if anyone here is able to advise me. Thank you! |
#5
Posted to microsoft.public.word.docmanagement
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Error in Word 2007. Please help!
oh yes yes...
i followed the instructions stated. "Doug Robbins - Word MVP" wrote: Did you Click Start, click Run, type regedit, and then click OK? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message ... Hi! Thanks for your help. But I couldn't locate Word 2007: HKEY_CURRENT_USER\Software\Microsoft Office\12.0\Word\Data as stated at the site. I've tired using the finder but it couldn't locate it. is there any way that i can search this data? thanks! "Doug Robbins - Word MVP" wrote: The problem might be a corrupted Data key. See "How to troubleshoot problems that occur when you start or use Word 2007 Word 2003, or Word 2002" http://support.microsoft.com/kb/921541?FR=1 -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "thengz" wrote in message news Hi, Recently my windows went on an auto update and restarted while my microsoft words was still on and working. After it restarted, my microsoft words fails to work properly now. I am not able to use my mouse to select/highlight the words in the document, scroll using my mouse, select the spot that i want. I am not able to exit or close the application properly too. I had uninstalled and reinstalled the whole office but it could not solve the problem. It would be great if anyone here is able to advise me. Thank you! |
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