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#1
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Why am I getting the message that my Word Docs are unavailable?
I just upgraded one of my computers to Microsoft Office 2003 from 2000 and
now I can't load either Word or Excel documents. Excel docs say that the virus program has reported problem and with the Word docs I get a message that says the docs are unavailable? I checked and the programs say they are activated, |
#2
Posted to microsoft.public.word.docmanagement
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Why am I getting the message that my Word Docs are unavailable?
If you're using Symantec/Norton AntiVirus, try disabling the Office
Plugin that comes with it (but don't disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. bcorwin wrote: I just upgraded one of my computers to Microsoft Office 2003 from 2000 and now I can't load either Word or Excel documents. Excel docs say that the virus program has reported problem and with the Word docs I get a message that says the docs are unavailable? I checked and the programs say they are activated, |
#3
Posted to microsoft.public.word.docmanagement
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Why am I getting the message that my Word Docs are unavailable
I'm using a program called PC Shield, I should have mentioned that in my post.
"garfield-n-odie [MVP]" wrote: If you're using Symantec/Norton AntiVirus, try disabling the Office Plugin that comes with it (but don't disable Norton AutoProtect). See http://support.microsoft.com/?kbid=329820 "How to use Office programs with the Norton AntiVirus Office plug-in" for more information. bcorwin wrote: I just upgraded one of my computers to Microsoft Office 2003 from 2000 and now I can't load either Word or Excel documents. Excel docs say that the virus program has reported problem and with the Word docs I get a message that says the docs are unavailable? I checked and the programs say they are activated, |
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