I have several users that can not save some of their documents to drive "A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to save
to "A"
then freezes, I have to hold the power button in to restart the computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.

You should never save straight to the A drive. That's an expressway to a
corrupt file.

--

JoAnn Paules
MVP Microsoft [Publisher]



"jacksos" wrote in message
...
I have several users that can not save some of their documents to drive
"A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to
save
to "A"
then freezes, I have to hold the power button in to restart the computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.

You should not save directly to a floppy disk or other removable
media from Office applications, because doing so usually results
in file corruption sooner or later. Save to the hard drive,
close the file, and then use Windows Explorer or My Computer to
copy the file to the removable media.

That said, did you recently install Update Rollup 1 for Windows
2000 SP4? On some systems, this update breaks the ability to
save directly to a floppy, and Microsoft is working on a hotfix
to correct the issue. See
http://support.microsoft.com/?kbid=891861 "Update Rollup 1 for
Windows 2000 SP4 and known issues" for more information.



jacksos wrote:

I have several users that can not save some of their documents to drive "A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to save
to "A"
then freezes, I have to hold the power button in to restart the computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.

We have automatic updates enabled on our workstations, the problem started
about 2 weeks ago after Windows performed an update.
None of my XP boxes have this problem.

"garfield-n-odie" wrote:

You should not save directly to a floppy disk or other removable
media from Office applications, because doing so usually results
in file corruption sooner or later. Save to the hard drive,
close the file, and then use Windows Explorer or My Computer to
copy the file to the removable media.

That said, did you recently install Update Rollup 1 for Windows
2000 SP4? On some systems, this update breaks the ability to
save directly to a floppy, and Microsoft is working on a hotfix
to correct the issue. See
http://support.microsoft.com/?kbid=891861 "Update Rollup 1 for
Windows 2000 SP4 and known issues" for more information.



jacksos wrote:

I have several users that can not save some of their documents to drive "A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to save
to "A"
then freezes, I have to hold the power button in to restart the computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.

I'd look at that as a warning.

--

JoAnn Paules
MVP Microsoft [Publisher]



"jacksos" wrote in message
...
We have automatic updates enabled on our workstations, the problem started
about 2 weeks ago after Windows performed an update.
None of my XP boxes have this problem.

"garfield-n-odie" wrote:

You should not save directly to a floppy disk or other removable
media from Office applications, because doing so usually results
in file corruption sooner or later. Save to the hard drive,
close the file, and then use Windows Explorer or My Computer to
copy the file to the removable media.

That said, did you recently install Update Rollup 1 for Windows
2000 SP4? On some systems, this update breaks the ability to
save directly to a floppy, and Microsoft is working on a hotfix
to correct the issue. See
http://support.microsoft.com/?kbid=891861 "Update Rollup 1 for
Windows 2000 SP4 and known issues" for more information.



jacksos wrote:

I have several users that can not save some of their documents to drive
"A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to
save
to "A"
then freezes, I have to hold the power button in to restart the
computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.

This was probably intentional, because of the problems floppies cause with
Word, by virtue of the temporary files Word needs to create in the current
folder, the size and number of which you have no control over. Never ever
read from, write to or print from floppy with Word. This is the most certain
method of ensuring document corruption. Copy to/from the hard disc and work
on the document from there. This is equally relevant to other removable
media such as CDRW.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


jacksos wrote:
We have automatic updates enabled on our workstations, the problem
started about 2 weeks ago after Windows performed an update.
None of my XP boxes have this problem.

"garfield-n-odie" wrote:

You should not save directly to a floppy disk or other removable
media from Office applications, because doing so usually results
in file corruption sooner or later. Save to the hard drive,
close the file, and then use Windows Explorer or My Computer to
copy the file to the removable media.

That said, did you recently install Update Rollup 1 for Windows
2000 SP4? On some systems, this update breaks the ability to
save directly to a floppy, and Microsoft is working on a hotfix
to correct the issue. See
http://support.microsoft.com/?kbid=891861 "Update Rollup 1 for
Windows 2000 SP4 and known issues" for more information.



jacksos wrote:

I have several users that can not save some of their documents to
drive "A". We are using Office 2003 professional with the latest
patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts
to save to "A"
then freezes, I have to hold the power button in to restart the
computer. If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to
the floppy without
any problems and I can save to the floppy from any XP box.

If you want to be able to use your documents, when working within Word, act
as if your floppy drive does not exist! (This applies to CDRW/CDR drives as
well.)
Don't use Word to:
Open a document on a floppy
Print a document on a floppy
Edit a document on a floppy
Save a document to a floppy (not even a copy)

Word regularly trashes documents on floppy drives!

Instead, work on the document using your hard drive. Copy it back and forth
using Windows.

I know that for some with shared computers (libraries, schools) this is a
tough prescription. All I can recommend for that is to use a brand new
formatted disk each time you save and don't do any editing.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
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from my ignorance and your wisdom.

"jacksos" wrote in message
...
I have several users that can not save some of their documents to drive
"A".
We are using Office 2003 professional with the latest patches.
The computers are Gateway 4400 and E6000 models.
The OS is Windows 2000 pro with all of the latest patches.
When I try to re-save a document to drive "A" the computer attempts to
save
to "A"
then freezes, I have to hold the power button in to restart the computer.
If I save to "C" then copy to "A" it works.
Note: I tested saving to "A" on two XP computers. No problem at all.
Before I get a zillion people saying its the floppy, I can copy to the
floppy without
any problems and I can save to the floppy from any XP box.