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bobs bobs is offline
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Posts: 3
Default Word 2002 in Windows XP

I seem to have lost "recent documents" in my version of Word. They do not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in tools/options/general is
unavailable (greyed out). They do not appear in the Open a Document Task Pane.
I thought I had found a solution in article 284896 of the MS Knowledge Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer
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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Posts: 33,624
Default Word 2002 in Windows XP

Are you using any other software that suppresses display of recent documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word. They do not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in tools/options/general is
unavailable (greyed out). They do not appear in the Open a Document Task
Pane.
I thought I had found a solution in article 284896 of the MS Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer



  #3   Report Post  
Posted to microsoft.public.word.docmanagement
bobs bobs is offline
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Posts: 3
Default Word 2002 in Windows XP

Hi Suzanne
that may well be the case but if so I do not know which software might be
doing it or how to find out which software to remove. Trial and error would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word. They do not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in tools/options/general is
unavailable (greyed out). They do not appear in the Open a Document Task
Pane.
I thought I had found a solution in article 284896 of the MS Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer




  #4   Report Post  
Posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill Suzanne S. Barnhill is offline
external usenet poster
 
Posts: 33,624
Default Word 2002 in Windows XP

Well, what I meant was "any software whose purpose is to suppress MRU
lists." If you had it, you would surely know it. Usually a mention of
TweakUI is all that's required to remind users that they set the "paranoia"
options in that applications. In your case, it might be a "privacy" setting
in your AV or firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
that may well be the case but if so I do not know which software might be
doing it or how to find out which software to remove. Trial and error
would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent
documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word. They do
not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in tools/options/general
is
unavailable (greyed out). They do not appear in the Open a Document
Task
Pane.
I thought I had found a solution in article 284896 of the MS Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer







  #5   Report Post  
Posted to microsoft.public.word.docmanagement
bobs bobs is offline
external usenet poster
 
Posts: 3
Default Word 2002 in Windows XP

Hi Suzanne
I have checked my AV and Firewall (I'm using AVG) and cannot spot anything
which might cause this, and if I close AVG down for a while it doesn't change
anything. One problem is that I cannot be certain when this change occurred
which makes it difficult to tie it to anything I have changed since then. I
could try System Restore but I have had problems with that in the past so am
reluctant to risk it now.
Anything else you can suggest?

thanks

Bobs

--
electricflyer


"Suzanne S. Barnhill" wrote:

Well, what I meant was "any software whose purpose is to suppress MRU
lists." If you had it, you would surely know it. Usually a mention of
TweakUI is all that's required to remind users that they set the "paranoia"
options in that applications. In your case, it might be a "privacy" setting
in your AV or firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
that may well be the case but if so I do not know which software might be
doing it or how to find out which software to remove. Trial and error
would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent
documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word. They do
not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in tools/options/general
is
unavailable (greyed out). They do not appear in the Open a Document
Task
Pane.
I thought I had found a solution in article 284896 of the MS Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer










  #6   Report Post  
Posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill Suzanne S. Barnhill is offline
external usenet poster
 
Posts: 33,624
Default Word 2002 in Windows XP

I'm afraid I can't think of anything else, but you might explore the
Registry, as there are keys that pertain to MRU lists; if you delete, say,
HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\W ord\File MRU (if it
exists--I'm extrapolating from the 12.0 key), that might do the trick.

Surely someone else here knows more about this than I and will eventually
pipe up!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
I have checked my AV and Firewall (I'm using AVG) and cannot spot anything
which might cause this, and if I close AVG down for a while it doesn't
change
anything. One problem is that I cannot be certain when this change
occurred
which makes it difficult to tie it to anything I have changed since then.
I
could try System Restore but I have had problems with that in the past so
am
reluctant to risk it now.
Anything else you can suggest?

thanks

Bobs

--
electricflyer


"Suzanne S. Barnhill" wrote:

Well, what I meant was "any software whose purpose is to suppress MRU
lists." If you had it, you would surely know it. Usually a mention of
TweakUI is all that's required to remind users that they set the
"paranoia"
options in that applications. In your case, it might be a "privacy"
setting
in your AV or firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
that may well be the case but if so I do not know which software might
be
doing it or how to find out which software to remove. Trial and error
would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent
documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word. They do
not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in
tools/options/general
is
unavailable (greyed out). They do not appear in the Open a Document
Task
Pane.
I thought I had found a solution in article 284896 of the MS
Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer











  #7   Report Post  
Posted to microsoft.public.word.docmanagement
Graham Mayor Graham Mayor is offline
external usenet poster
 
Posts: 19,312
Default Word 2002 in Windows XP

If the item is greyed out in tools options, then the data key would be the
one to delete
http://www.gmayor.com/my_toolbars_are_missing.htm or
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Suzanne S. Barnhill wrote:
I'm afraid I can't think of anything else, but you might explore the
Registry, as there are keys that pertain to MRU lists; if you delete,
say, HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\W ord\File MRU
(if it exists--I'm extrapolating from the 12.0 key), that might do
the trick.
Surely someone else here knows more about this than I and will
eventually pipe up!


"bobs" wrote in message
...
Hi Suzanne
I have checked my AV and Firewall (I'm using AVG) and cannot spot
anything which might cause this, and if I close AVG down for a while
it doesn't change
anything. One problem is that I cannot be certain when this change
occurred
which makes it difficult to tie it to anything I have changed since
then. I
could try System Restore but I have had problems with that in the
past so am
reluctant to risk it now.
Anything else you can suggest?

thanks

Bobs

--
electricflyer


"Suzanne S. Barnhill" wrote:

Well, what I meant was "any software whose purpose is to suppress
MRU lists." If you had it, you would surely know it. Usually a
mention of TweakUI is all that's required to remind users that they
set the "paranoia"
options in that applications. In your case, it might be a "privacy"
setting
in your AV or firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
that may well be the case but if so I do not know which software
might be
doing it or how to find out which software to remove. Trial and
error would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent
documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word.
They do not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in
tools/options/general
is
unavailable (greyed out). They do not appear in the Open a
Document Task
Pane.
I thought I had found a solution in article 284896 of the MS
Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer



  #8   Report Post  
Posted to microsoft.public.word.docmanagement
Suzanne S. Barnhill Suzanne S. Barnhill is offline
external usenet poster
 
Posts: 33,624
Default Word 2002 in Windows XP

Quite likely (especially since that's the one that seems to become damaged
most frequently), but the most recent KB article concerning "where settings
are stored in the Registry" (for Word 2002!) shows some settings in the
Options key rather than Data.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"Graham Mayor" wrote in message
...
If the item is greyed out in tools options, then the data key would be
the one to delete
http://www.gmayor.com/my_toolbars_are_missing.htm or
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Suzanne S. Barnhill wrote:
I'm afraid I can't think of anything else, but you might explore the
Registry, as there are keys that pertain to MRU lists; if you delete,
say, HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\W ord\File MRU
(if it exists--I'm extrapolating from the 12.0 key), that might do
the trick.
Surely someone else here knows more about this than I and will
eventually pipe up!


"bobs" wrote in message
...
Hi Suzanne
I have checked my AV and Firewall (I'm using AVG) and cannot spot
anything which might cause this, and if I close AVG down for a while
it doesn't change
anything. One problem is that I cannot be certain when this change
occurred
which makes it difficult to tie it to anything I have changed since
then. I
could try System Restore but I have had problems with that in the
past so am
reluctant to risk it now.
Anything else you can suggest?

thanks

Bobs

--
electricflyer


"Suzanne S. Barnhill" wrote:

Well, what I meant was "any software whose purpose is to suppress
MRU lists." If you had it, you would surely know it. Usually a
mention of TweakUI is all that's required to remind users that they
set the "paranoia"
options in that applications. In your case, it might be a "privacy"
setting
in your AV or firewall.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
Hi Suzanne
that may well be the case but if so I do not know which software
might be
doing it or how to find out which software to remove. Trial and
error would
be a very long process!
--
electricflyer


"Suzanne S. Barnhill" wrote:

Are you using any other software that suppresses display of recent
documents
anywhere on your system?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

"bobs" wrote in message
...
I seem to have lost "recent documents" in my version of Word.
They do not
appear in the start menu or in the list of start menu items in
customise/advanced.
They do not appear in Word file menu. The item in
tools/options/general
is
unavailable (greyed out). They do not appear in the Open a
Document Task
Pane.
I thought I had found a solution in article 284896 of the MS
Knowledge
Base,
but I am not using Tweak UI
Anyone know how I could get them back?
thanks
--
electricflyer





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