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Word 2007 won't Launch
On Thursday, February 7, 2008 at 2:33:11 PM UTC-5, Herb Tyson [MVP] wrote:
The usual causes are a) corrupted registry entries or b) corrupted normal.dotm. For starters... I assume that you've tried rebooting. Will Word start in Safe Mode? Hold down the Ctrl key when you start Word and click Yes to the prompt asking if you want to start in Safe Mode. If it starts in Safe Mode... close Word and locate Normal.dotm, and either rename it or delete it. If Word starts now, you're done. If not, try deleting the Data key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\W ord This page contains info on editing the registry: http://support.microsoft.com/kb/256986 -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Harry_l" wrote in message ... I have Office Ultimate installed and when I click on any word document or just the launch icon...word does not launch. This started just a day ago. I have never had problems before...I checked for viruses, worms, etc... I disabled and then removed my Norton...still no launch, I ran diagnostics, and online update complete patches for 2007 version, still no launch...I AM LOST...PLEASE HELP! I can't even get it to work in Safe mode!!! |
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