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major problems saving documents
When I create a word document and then save it to the 'My Documents' folder,
it appeards saved. Then when I try to open it there is an error pop-up and it won't let me open it. Additionally, I have created new Letterhead document and when I try and create a letter placed on the letterhead and then save it, it wipes out my letterhead. Another new document wipes out that document and so on. I am re-naming the document and NOT accepting the changes to the old document, so it should not change the original document. Help! -- Dan |
#2
Posted to microsoft.public.word.docmanagement
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major problems saving documents
Hi ?B?RGFu?=,
When I create a word document and then save it to the 'My Documents' folder, it appeards saved. Then when I try to open it there is an error pop-up and it won't let me open it. Additionally, I have created new Letterhead document and when I try and create a letter placed on the letterhead and then save it, it wipes out my letterhead. Another new document wipes out that document and so on. I am re-naming the document and NOT accepting the changes to the old document, so it should not change the original document. difficult to offer any advice or opinion without knowing the version of Word involved... Right off the top of my head, I'd say you have some kind of third-party software interfering with the file management. As a first step, I'd try booting both Word and Windows in Safe Mode, then see under which circumstances the problem goes away. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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