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#1
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labels question
Has anyone ever heard of this:
My computer recently has stopped printing labels properly. I have the preset Avery code 8160 set as default in Word. Last week the program started shifting the labels up about an eighth of an inch, which means the address prints over two labels. HOWEVER.... When I use a normal 8.5x11 page to test it out... it prints just fine. It only happens when I use label paper. Could it be the printer messing up? (HP Officejet). Might it be Word? I have scanned the computer for spyware, virus's... nothing. My presets were not adjusted. (which kind of makes sense because it only happens when I use the thicker paper...(labels)) Any advise would be appreciated. Thanks |
#2
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If it prints properly on paper and not on the labels, it's likely a paper
feed problem. It may be that the rollers need to be adjusted or replaced. Is there a setting for heavier paper? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mark McEwen" wrote in message ... Has anyone ever heard of this: My computer recently has stopped printing labels properly. I have the preset Avery code 8160 set as default in Word. Last week the program started shifting the labels up about an eighth of an inch, which means the address prints over two labels. HOWEVER.... When I use a normal 8.5x11 page to test it out... it prints just fine. It only happens when I use label paper. Could it be the printer messing up? (HP Officejet). Might it be Word? I have scanned the computer for spyware, virus's... nothing. My presets were not adjusted. (which kind of makes sense because it only happens when I use the thicker paper...(labels)) Any advise would be appreciated. Thanks |
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