I cannot pull up any of my Word documents whether save in My Documents or on
a floppy disk. When I try, this comes up: "The file normal already exists.
Do you want to replace the existing file?" When I try to come out, this
comes up: Changes have been made that affect the global template, Normal.
Do you want to save those changes? Please help, I cannot work on any of my
documents or perform new ones as they are not there after I have saved them.

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

And NEVER save files directly to, or open files directly from, a
floppy disk or other removable media in Word, because doing so
usually leads to file corruption.


LadyAries48 wrote:

I cannot pull up any of my Word documents whether save in My Documents or on
a floppy disk. When I try, this comes up: "The file normal already exists.
Do you want to replace the existing file?" When I try to come out, this
comes up: Changes have been made that affect the global template, Normal.
Do you want to save those changes? Please help, I cannot work on any of my
documents or perform new ones as they are not there after I have saved them.

See also http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


LadyAries48 wrote:
I cannot pull up any of my Word documents whether save in My
Documents or on a floppy disk. When I try, this comes up: "The file
normal already exists. Do you want to replace the existing file?"
When I try to come out, this comes up: Changes have been made that
affect the global template, Normal. Do you want to save those
changes? Please help, I cannot work on any of my documents or
perform new ones as they are not there after I have saved them.