While working in MS Word 2003 my cursor turns into a sand-dial every
few seconds and the program does some sort of work, like saving, but I
don't what exactly it is doing. On the lower menu area it says, Word
is....but I don't have time to read what the whole things says. I have
turned off auto-save, fast saves and auto-recovery is set at 15
minutes. The problem occured after the program ran normally for many
months.

I have used MS Word's detect and repair tool, and have removed and
re-installed the whole Office package. The problem occurs on any
document, small and large files. It is really annoying because it
basically freezes every 5 seconds. I have also run a virus scan using
Norton and nothing came up.

Any ideas what may be going on?

I'm not an MVP here, but I do have a couple ideas you could try.

Have you done "control/alt/delete" to read what processes are running?
Sounds like there is a program running in the background.

For virus scanning, try Trend Micro (www.trendmicro.com). They seem to have
a very updated virus database.
--
I have a "love/hate" relationship with computers - I love them, they hate me!


"Harvey" wrote:

While working in MS Word 2003 my cursor turns into a sand-dial every
few seconds and the program does some sort of work, like saving, but I
don't what exactly it is doing. On the lower menu area it says, Word
is....but I don't have time to read what the whole things says. I have
turned off auto-save, fast saves and auto-recovery is set at 15
minutes. The problem occured after the program ran normally for many
months.

I have used MS Word's detect and repair tool, and have removed and
re-installed the whole Office package. The problem occurs on any
document, small and large files. It is really annoying because it
basically freezes every 5 seconds. I have also run a virus scan using
Norton and nothing came up.

Any ideas what may be going on?

The message probably comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the
AV program e.g. in Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows Start
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Harvey wrote:
While working in MS Word 2003 my cursor turns into a sand-dial every
few seconds and the program does some sort of work, like saving, but I
don't what exactly it is doing. On the lower menu area it says, Word
is....but I don't have time to read what the whole things says. I have
turned off auto-save, fast saves and auto-recovery is set at 15
minutes. The problem occured after the program ran normally for many
months.

I have used MS Word's detect and repair tool, and have removed and
re-installed the whole Office package. The problem occurs on any
document, small and large files. It is really annoying because it
basically freezes every 5 seconds. I have also run a virus scan using
Norton and nothing came up.

Any ideas what may be going on?