[laruvv]

hello
Word 2000 sp3 (and windows xp sp2).
If I open a word document from network and it is already openend by another
user it tells me that it is opened by user xxx.
If I open the same document from hyperlink from another document, the name
of the another user is missing.

Any ideas?

Thanks, Laura

[Office Helper]

Have them go into Word, Tools | Options | User Information and make sure
there is valid information in the User Name field. During the install if
someone entered XXX that is what will show up.


"laruvv" wrote:

hello
Word 2000 sp3 (and windows xp sp2).
If I open a word document from network and it is already openend by another
user it tells me that it is opened by user xxx.
If I open the same document from hyperlink from another document, the name
of the another user is missing.

Any ideas?

Thanks, Laura

[laruvv]

That was checked, and usernames are there.
Any other ideas?
Laura


"Office Helper" wrote:

Have them go into Word, Tools | Options | User Information and make sure
there is valid information in the User Name field. During the install if
someone entered XXX that is what will show up.


"laruvv" wrote:

hello
Word 2000 sp3 (and windows xp sp2).
If I open a word document from network and it is already openend by another
user it tells me that it is opened by user xxx.
If I open the same document from hyperlink from another document, the name
of the another user is missing.

Any ideas?

Thanks, Laura

[laruvv]

Sorry, the xxx in my question means a real name.
Laura

"Office Helper" wrote:

Have them go into Word, Tools | Options | User Information and make sure
there is valid information in the User Name field. During the install if
someone entered XXX that is what will show up.


"laruvv" wrote:

hello
Word 2000 sp3 (and windows xp sp2).
If I open a word document from network and it is already openend by another
user it tells me that it is opened by user xxx.
If I open the same document from hyperlink from another document, the name
of the another user is missing.

Any ideas?

Thanks, Laura