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Corrupted???
User claims to have documents done in Word 2000 before having her computer
reimaged with XP. A tech saved her documents to a CD before the conversion. Now none of the documents will open in Word (or anything else I have yet found). When attempted, a prompt comes up saying we need to install a converter. OK, I installed the converter on my machine. Now you have to select what you are converting FROM... I cannot find anything that changes the boxes on-screen representing characters to readable text. In my experience these are sometimes ACTUALLY WordPerfect documents; however, my WordPerfect 9 also cannot open the documents. Other times I see ..doc files that are actually Excel files, but again not in this case. Excel cannot open them either. Conversions Plus, a converting program, cannot open the files. Last chance and yes, "recover text from any file" does open the files with the normal loss of formatting and extra "stuff" at the beginning and/or end of the document. Can anyone offer any possible scenarios as to what may have happened to apparently corrupt ALL of this user's files? Is there another option I have not considered which would allow us to open them without loss of all formatting? |
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