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#1
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Open 2007 Word docs in Tech Refresh
Hi:
I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#2
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
I hope that you realise that you were using a Beta Version of the Software
and that it should not have been used for critical documents. See the thread in this newsgroup with the subject "READ BEFORE INSTALLING OFFICE 2007 B2TR" that was started by Patrick Schmid on September 15. To access your documents, you are probably going to have to do is to uninstall Office 2007 completely (as there is no separate uninstall for B2TR) and then re-install 2007 Beta 2, then you can open them and save them in Word 97-2003 format, so that after you then upgrade to B2TR, you can open them. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#3
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
Actually, don't follow that suggestion.
The file not available message stems from a Norton AntiVirus plugin and reinstalling won't do you any good. See my website under the heading file not available for instructions on how to solve this issue. I am pretty confident that this should solve your problem. If you still get error messages, post back. Patrick Schmid -------------- http://pschmid.net "Doug Robbins - Word MVP" wrote in message : I hope that you realise that you were using a Beta Version of the Software and that it should not have been used for critical documents. See the thread in this newsgroup with the subject "READ BEFORE INSTALLING OFFICE 2007 B2TR" that was started by Patrick Schmid on September 15. To access your documents, you are probably going to have to do is to uninstall Office 2007 completely (as there is no separate uninstall for B2TR) and then re-install 2007 Beta 2, then you can open them and save them in Word 97-2003 format, so that after you then upgrade to B2TR, you can open them. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#4
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
You're the master.
-- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Patrick Schmid" wrote in message ... Actually, don't follow that suggestion. The file not available message stems from a Norton AntiVirus plugin and reinstalling won't do you any good. See my website under the heading file not available for instructions on how to solve this issue. I am pretty confident that this should solve your problem. If you still get error messages, post back. Patrick Schmid -------------- http://pschmid.net "Doug Robbins - Word MVP" wrote in message : I hope that you realise that you were using a Beta Version of the Software and that it should not have been used for critical documents. See the thread in this newsgroup with the subject "READ BEFORE INSTALLING OFFICE 2007 B2TR" that was started by Patrick Schmid on September 15. To access your documents, you are probably going to have to do is to uninstall Office 2007 completely (as there is no separate uninstall for B2TR) and then re-install 2007 Beta 2, then you can open them and save them in Word 97-2003 format, so that after you then upgrade to B2TR, you can open them. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#5
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
I am having the same problem when opening any .docx file. I uninstalled
office 2007 beta 2 but must have deleted the installation file for it somewhere along the line. Does anyone know where i can download MS Office Beta 2? (not the technical refresh) Thanks, Dave |
#6
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
From the Office Preview Site. It'll cost you probably $1.50.
Patrick Schmid -------------- http://pschmid.net "davidmoorcroft" wrote in message : I am having the same problem when opening any .docx file. I uninstalled office 2007 beta 2 but must have deleted the installation file for it somewhere along the line. Does anyone know where i can download MS Office Beta 2? (not the technical refresh) Thanks, Dave |
#7
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
LOL. Sorry for the harsh "don't follow it" message. I just didn't want
the OP to go through a lot of trouble and still end up with the same error message. Patrick Schmid -------------- http://pschmid.net "Doug Robbins - Word MVP" wrote in message : You're the master. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Patrick Schmid" wrote in message ... Actually, don't follow that suggestion. The file not available message stems from a Norton AntiVirus plugin and reinstalling won't do you any good. See my website under the heading file not available for instructions on how to solve this issue. I am pretty confident that this should solve your problem. If you still get error messages, post back. Patrick Schmid -------------- http://pschmid.net "Doug Robbins - Word MVP" wrote in message : I hope that you realise that you were using a Beta Version of the Software and that it should not have been used for critical documents. See the thread in this newsgroup with the subject "READ BEFORE INSTALLING OFFICE 2007 B2TR" that was started by Patrick Schmid on September 15. To access your documents, you are probably going to have to do is to uninstall Office 2007 completely (as there is no separate uninstall for B2TR) and then re-install 2007 Beta 2, then you can open them and save them in Word 97-2003 format, so that after you then upgrade to B2TR, you can open them. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#8
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
If you are using Norton AV then go to Norton Options and in the
Miscellaneous section turn off "Enable Office Plug-in". If you are not using Norton but it was previously installed then the DLL for the plug-in could still be registered. Search for officeav.dll and if found go to Start/Run and run the following command: regsvr32 /u "c:\program files\norton antivirus\officeav.dll" In the above example the path for "Officeav.dll" would depend on the location of the DLL. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Office 2007 Preview Site: http://www.microsoft.com/office/preview/default.mspx Office 2007 Community Articles/Tutorials: http://www.microsoft.com/office/prev...e_archive.mspx TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
#9
Posted to microsoft.public.word.docmanagement
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Open 2007 Word docs in Tech Refresh
Thank you!The problem is easily and quickly solved using Beth Melton's
advice. Now, if only we could as easily fix all the other problem Norton Anti-Virus causes... grr... ) "Beth Melton" wrote: If you are using Norton AV then go to Norton Options and in the Miscellaneous section turn off "Enable Office Plug-in". If you are not using Norton but it was previously installed then the DLL for the plug-in could still be registered. Search for officeav.dll and if found go to Start/Run and run the following command: regsvr32 /u "c:\program files\norton antivirus\officeav.dll" In the above example the path for "Officeav.dll" would depend on the location of the DLL. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Office 2007 Preview Site: http://www.microsoft.com/office/preview/default.mspx Office 2007 Community Articles/Tutorials: http://www.microsoft.com/office/prev...e_archive.mspx TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "Dylan Kissane" Dylan wrote in message ... Hi: I downloaded the 2007 Bets and loved it. I downloaded the TR yesterday and now I am finding that I cannot open any of the 2007 Word docs I have created over the past weeks working with the Beta. If 2007 Word TR is already open the error message I get is 'The file *name of file* is not available'. If Word is not open I get an error message that says "Word cannot open this document template (C:\...\STARTUP\EN7CWYW.dot). I click 'OK' (the only choice) and then I get the error message above (The file is not available). Does anyone have any idea why this is happening or, even better, how I can fix it? Thanks, Dylan |
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