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#1
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avg not letting me open word
have recently downloaded avg anti virus. since then have been unable to open
word or excel documents. have tried reinstalling office. any clues? |
#2
Posted to microsoft.public.word.docmanagement
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avg not letting me open word
I run AVG and have no problem with opening Office files. Why do you belive
AVG is the problem? Is it something other than timing? -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "nicolasmith5" wrote in message ... have recently downloaded avg anti virus. since then have been unable to open word or excel documents. have tried reinstalling office. any clues? |
#3
Posted to microsoft.public.word.docmanagement
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avg not letting me open word
AVG AV is excellent and shouldn't be causing any false readings with Word
documents, however it does have an undocumented office plug-in that can be diabled to speed up access to documents without impairing your overall security. Unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" I take it you have properly uninstalled your previous AV product? Some, like Norton, can be quite hard to eliminate and there may be cross contaimination. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org nicolasmith5 wrote: have recently downloaded avg anti virus. since then have been unable to open word or excel documents. have tried reinstalling office. any clues? |
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