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Can't patch Office XP Professional - How to Uninstall?
Hi All,
I have Win2000 Pro running and I installed Office XP (picked the complete radio button). There did not appear to be anything wrong until I got to the end. After the installation completed a message box popped up saying 'The version numbers were not as expected' (wording is something like this, I don't remember the exact wording). Well, I loaded Word, Excel, PowerPoint and Access (did not try Outlook) and they all seemed to run fine. I then started to install service packs. I first tried to install SP1 but it generated an error report that I did not send to MS. I then loaded Word and the version information stated that I had SP3 installed. I do not think this is right but that's was it states. Anyway, according to MS there are some patch files missing from some hidden directory. I can not even uninstall Office XP because of this error. My question, how do I uninstall Office XP when the uninstaller does not work? Thanks for any help, Charles |
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Hi Charles,
You should try asking this in the office.setup newsgroup, where you'll find experts for such problems. Anyway, according to MS there are some patch files missing from some hidden directory. I can not even uninstall Office XP because of this error. My question, how do I uninstall Office XP when the uninstaller does not work? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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