Hi there. Here's the problem: when I open certain
documents, Word consistently crashes (others open fine
though); when I click on the font pull down menu in the
toolbar, it loads VERY slowly (probably takes about 20-30
seconds to appear); trying to open the formatfont and
fileprint menus causes Word to crash as well.

I've tried to repair the files and have uninstalled and
reinstalled (using the CD--didn't do add/remove from the
control panel yet). Any idea what could be going on? I
thought maybe a corrupt font (but that doesn't explain
the problem with the print dialog box). Thanks for your
help!!

Problems with the Print and Font dialogs point to the printer as the
culprit. Try deleting and reinstalling it.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Andrew" wrote in message
...
Hi there. Here's the problem: when I open certain
documents, Word consistently crashes (others open fine
though); when I click on the font pull down menu in the
toolbar, it loads VERY slowly (probably takes about 20-30
seconds to appear); trying to open the formatfont and
fileprint menus causes Word to crash as well.

I've tried to repair the files and have uninstalled and
reinstalled (using the CD--didn't do add/remove from the
control panel yet). Any idea what could be going on? I
thought maybe a corrupt font (but that doesn't explain
the problem with the print dialog box). Thanks for your
help!!

I am having a similar issue. First on one machine, now it
has happened on 4 different machines. It is like a dominoe
effect from XP updates.

My issues is that certain documents when loaded into
WORD or EXCEL actually power off the machine. The only way
I have found to fix the problem is to copy the file to a
new name using Windows Explorer.

Any Ideas from any one

-----Original Message-----
Hi there. Here's the problem: when I open certain
documents, Word consistently crashes (others open fine
though); when I click on the font pull down menu in the
toolbar, it loads VERY slowly (probably takes about 20-30
seconds to appear); trying to open the formatfont and
fileprint menus causes Word to crash as well.

I've tried to repair the files and have uninstalled and
reinstalled (using the CD--didn't do add/remove from the
control panel yet). Any idea what could be going on? I
thought maybe a corrupt font (but that doesn't explain
the problem with the print dialog box). Thanks for your
help!!
.