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  #1   Report Post  
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Mikey_P Mikey_P is offline
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Posts: 3
Default Troubleshooting Get Started Add-in Tab

I installed the "Get Started Tab" add-in for Word, but it does not display in
the ribbon. I checked the add-ins under options and it *is* in the list as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.
  #2   Report Post  
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Mikey_P Mikey_P is offline
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Posts: 3
Default Troubleshooting Get Started Add-in Tab

I would also like to add that Word reports "A runtime error occured when
loading the add-in."

What's causing this error?

I've installed .Net framework 2.0 and updated it.

Soon ready to give up.
Please help



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Jodi Jodi is offline
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Posts: 4
Default Troubleshooting Get Started Add-in Tab

Hi Mikey~
I am having this same issue, did you ever find a solution? Thanks!

"Mikey_P" wrote:

I would also like to add that Word reports "A runtime error occured when
loading the add-in."

What's causing this error?

I've installed .Net framework 2.0 and updated it.

Soon ready to give up.
Please help



  #4   Report Post  
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Mikey_P Mikey_P is offline
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Posts: 3
Default Troubleshooting Get Started Add-in Tab

Hi Jodi, I got it to work but I can't say that I know a sure solution.

All I do know is that when I was using the trial version of Office 2007, it
would not work. But after purchasing Office 2007, it worked fine. Are you
using the trial version? Maybe that's the key. Other than that, I couldn't
begin to guess.

Hope that helps

"Jodi" wrote:

Hi Mikey~
I am having this same issue, did you ever find a solution? Thanks!

"Mikey_P" wrote:

I would also like to add that Word reports "A runtime error occured when
loading the add-in."

What's causing this error?

I've installed .Net framework 2.0 and updated it.

Soon ready to give up.
Please help



  #5   Report Post  
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Jodi Jodi is offline
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Posts: 4
Default Troubleshooting Get Started Add-in Tab

no, we are not using the trial version. Maybe I will reinstall office. I
did not have .NET installed, so maybe that needs to be installed before
office. I will keep trying. thanks!

"Mikey_P" wrote:

Hi Jodi, I got it to work but I can't say that I know a sure solution.

All I do know is that when I was using the trial version of Office 2007, it
would not work. But after purchasing Office 2007, it worked fine. Are you
using the trial version? Maybe that's the key. Other than that, I couldn't
begin to guess.

Hope that helps

"Jodi" wrote:

Hi Mikey~
I am having this same issue, did you ever find a solution? Thanks!

"Mikey_P" wrote:

I would also like to add that Word reports "A runtime error occured when
loading the add-in."

What's causing this error?

I've installed .Net framework 2.0 and updated it.

Soon ready to give up.
Please help





  #6   Report Post  
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Michael G Michael G is offline
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Posts: 4
Default Troubleshooting Get Started Add-in Tab

I'm having the same problem right down to the revisit and finding the box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not display in
the ribbon. I checked the add-ins under options and it *is* in the list as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.

  #7   Report Post  
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Beth Melton Beth Melton is offline
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Posts: 1,380
Default Troubleshooting Get Started Add-in Tab

I installed the Getting Started Add-in to see if it worked for me and it
does. It displays without any additional intervention.

Do you have any other add-ins installed? (Aside from the SmartTags and
Document Inspector) I'm wondering if there's a conflict with another add-in.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding the box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.



  #8   Report Post  
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Terry Farrell Terry Farrell is offline
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Posts: 2,904
Default Troubleshooting Get Started Add-in Tab

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding the box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.


  #9   Report Post  
Posted to microsoft.public.word.newusers
Michael G Michael G is offline
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Posts: 4
Default Troubleshooting Get Started Add-in Tab

Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document appears
"Security Warning Application add-ins Have been disabled Options" I click
Options, a dialogue box appears "Security Alert - Add-In" containing the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that may
be selected: Help protect me from unknown content (recomended) and Enable
the add-in for this session only. I select the Enable... button, click
OK the dialogue box closes. And there is no Get Started tab. I close and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding the box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.



  #10   Report Post  
Posted to microsoft.public.word.newusers
Beth Melton Beth Melton is offline
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Posts: 1,380
Default Troubleshooting Get Started Add-in Tab

Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options" I
click
Options, a dialogue box appears "Security Alert - Add-In" containing the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button, click
OK the dialogue box closes. And there is no Get Started tab. I close and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.







  #11   Report Post  
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Michael G Michael G is offline
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Posts: 4
Default Troubleshooting Get Started Add-in Tab

Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application
add-ins to be signed by trusted publisher"

For Macros:
Under the "Macro Settings" banner, the middle choice is checked: "Disable
all macros with notification"
Under the "Macro Developer Settings" banner the single choice "Trust access
to the VBA project object model" is unchecked.

Thanks,
Michael

"Beth Melton" wrote:

Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name (Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options" I
click
Options, a dialogue box appears "Security Alert - Add-In" containing the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button, click
OK the dialogue box closes. And there is no Get Started tab. I close and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.





  #12   Report Post  
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Beth Melton Beth Melton is offline
external usenet poster
 
Posts: 1,380
Default Troubleshooting Get Started Add-in Tab

If the "Require application add-ins to be signed by trusted publisher" is
selected and if the add-in doesn't have digital certificate you can trust,
then I'd say that's why the Getting Started tab is not functioning. If you
clear the option (which isn't selected by default) and restart Word does the
Getting Started tab display?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application
add-ins to be signed by trusted publisher"

For Macros:
Under the "Macro Settings" banner, the middle choice is checked: "Disable
all macros with notification"
Under the "Macro Developer Settings" banner the single choice "Trust
access
to the VBA project object model" is unchecked.

Thanks,
Michael

"Beth Melton" wrote:

Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name
(Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I
check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options" I
click
Options, a dialogue box appears "Security Alert - Add-In" containing
the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button,
click
OK the dialogue box closes. And there is no Get Started tab. I close
and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding
the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.







  #13   Report Post  
Posted to microsoft.public.word.newusers
Michael G Michael G is offline
external usenet poster
 
Posts: 4
Default Troubleshooting Get Started Add-in Tab

Thanks for your help.
Takes a thousand words to describe a picture...
Did as you suggested.
And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue
box appears containing one entry "Microsoft Office Word 2007 Get Started
Tab". I check the box, click OK. Return by the same route and the box is
unchecked.

Now I notice an error message at the bottom of the dialogue box: "Load
Behavior: A runtime error has occurred during the loading of the COM Add-in"

And there is no Get Started tab.
(And all this after a clean install of the OS and a fresh install of MS
Office. And how the devil is a Microsoft Add-in not a Trusted Publisher)

Thanks,
Michael


"Beth Melton" wrote:

If the "Require application add-ins to be signed by trusted publisher" is
selected and if the add-in doesn't have digital certificate you can trust,
then I'd say that's why the Getting Started tab is not functioning. If you
clear the option (which isn't selected by default) and restart Word does the
Getting Started tab display?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application
add-ins to be signed by trusted publisher"

For Macros:
Under the "Macro Settings" banner, the middle choice is checked: "Disable
all macros with notification"
Under the "Macro Developer Settings" banner the single choice "Trust
access
to the VBA project object model" is unchecked.

Thanks,
Michael

"Beth Melton" wrote:

Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name
(Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I
check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options" I
click
Options, a dialogue box appears "Security Alert - Add-In" containing
the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button,
click
OK the dialogue box closes. And there is no Get Started tab. I close
and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding
the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.








  #14   Report Post  
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Beth Melton Beth Melton is offline
external usenet poster
 
Posts: 1,380
Default Troubleshooting Get Started Add-in Tab

If you're getting a runtime error that makes me think you may not have
Microsoft .Net Framework 2.0 installed which is required for the add-in.

Let me ask you this, do you really need the Get Started tab? All it contains
is links to different areas on Office Online, such as these newsgroups, a
link to the Word 2007 Demo, the Interactive Guide, etc. If you do then we
can work on the runtime error but the last time I encountered this type of
issue I ended up disabling another add-in that used Microsoft .Net Framework
1.0.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Thanks for your help.
Takes a thousand words to describe a picture...
Did as you suggested.
And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue
box appears containing one entry "Microsoft Office Word 2007 Get Started
Tab". I check the box, click OK. Return by the same route and the box is
unchecked.

Now I notice an error message at the bottom of the dialogue box: "Load
Behavior: A runtime error has occurred during the loading of the COM
Add-in"

And there is no Get Started tab.
(And all this after a clean install of the OS and a fresh install of MS
Office. And how the devil is a Microsoft Add-in not a Trusted Publisher)

Thanks,
Michael


"Beth Melton" wrote:

If the "Require application add-ins to be signed by trusted publisher" is
selected and if the add-in doesn't have digital certificate you can
trust,
then I'd say that's why the Getting Started tab is not functioning. If
you
clear the option (which isn't selected by default) and restart Word does
the
Getting Started tab display?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application
add-ins to be signed by trusted publisher"

For Macros:
Under the "Macro Settings" banner, the middle choice is checked:
"Disable
all macros with notification"
Under the "Macro Developer Settings" banner the single choice "Trust
access
to the VBA project object model" is unchecked.

Thanks,
Michael

"Beth Melton" wrote:

Check your Trust Center settings, in Word Options click Trust Center
and
then click the Trust Center Settings button. What option is selected
for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per
Word
Options Add-Ins one Add-In is listed as active; "Personal Name
(Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I
check
the box, click OK. Return by the same route and the box is
unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options"
I
click
Options, a dialogue box appears "Security Alert - Add-In"
containing
the
text "This application add-in has been disabled. Add-ins might
contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons
that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button,
click
OK the dialogue box closes. And there is no Get Started tab. I
close
and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a
fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect
a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding
the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does
not
display in
the ribbon. I checked the add-ins under options and it *is* in
the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the
box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.










  #15   Report Post  
Posted to microsoft.public.word.newusers
Bob Bailin Bob Bailin is offline
external usenet poster
 
Posts: 1
Default Troubleshooting Get Started Add-in Tab

I had this problem on a recent installation of Office 2007.
I installed the Get Started Tab programs for Word and Excel,
but neither would show up on the ribbon. Framework 1.1, 2.0
and 3.0 were installed on this system.

During installation of Office 2007, I disabled certain features I felt
I would never need, including Visual Basic for Applications,
Digital Certificate for VBA Projects, and .NET Programmability
Support.

After going to Add/Remove programs and changing MS Office 2007
to enable these 3 features, I went back into Word 2007 and the Get
Started tab still wasn't there on the ribbon.

So I went back to Add/Remove programs, uninstalled the Word 2007
Get Started Tab program, rebooted the system (as it requested),
reinstalled the Word 2007 Get Started Tab program, went back into
Word 2007, and lo and behold, the Get Started tab is now on the system.

I'll have to uninstall and reinstall the Excel and PowerPoint versions to
get those working, too.

So, these Get Started tab programs require either VBA, VBA digital
certificate support, or .NET Programmability Support enabled (or
all three). The installation program should be updated to check that
the needed options are present during installation.

Bob

"Beth Melton" wrote in message
...
If you're getting a runtime error that makes me think you may not have Microsoft .Net
Framework 2.0 installed which is required for the add-in.

Let me ask you this, do you really need the Get Started tab? All it contains is links to
different areas on Office Online, such as these newsgroups, a link to the Word 2007
Demo, the Interactive Guide, etc. If you do then we can work on the runtime error but
the last time I encountered this type of issue I ended up disabling another add-in that
used Microsoft .Net Framework 1.0.

Please post all follow-up questions to the newsgroup. Requests for assistance by email
can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Thanks for your help.
Takes a thousand words to describe a picture...
Did as you suggested.
And then Word Options Add-Ins Manage: COM Add-ins GO a dialogue
box appears containing one entry "Microsoft Office Word 2007 Get Started
Tab". I check the box, click OK. Return by the same route and the box is
unchecked.

Now I notice an error message at the bottom of the dialogue box: "Load
Behavior: A runtime error has occurred during the loading of the COM Add-in"

And there is no Get Started tab.
(And all this after a clean install of the OS and a fresh install of MS
Office. And how the devil is a Microsoft Add-in not a Trusted Publisher)

Thanks,
Michael


"Beth Melton" wrote:

If the "Require application add-ins to be signed by trusted publisher" is
selected and if the add-in doesn't have digital certificate you can trust,
then I'd say that's why the Getting Started tab is not functioning. If you
clear the option (which isn't selected by default) and restart Word does the
Getting Started tab display?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth,
For Add-ins the 2nd of 4 selections is checked: "Required application
add-ins to be signed by trusted publisher"

For Macros:
Under the "Macro Settings" banner, the middle choice is checked: "Disable
all macros with notification"
Under the "Macro Developer Settings" banner the single choice "Trust
access
to the VBA project object model" is unchecked.

Thanks,
Michael

"Beth Melton" wrote:

Check your Trust Center settings, in Word Options click Trust Center and
then click the Trust Center Settings button. What option is selected for
Add-ins and which option is selected for Macro Settings?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Michael G" wrote in message
...
Beth, Terry, appreciate the assistance. To Terry's question: per Word
Options Add-Ins one Add-In is listed as active; "Personal Name
(Outlook
email recipients)" the Type is Smart Tag.

Again, I go the route of Manage: COM Add-ins GO a dialogue box
appears
containing one entry "Microsoft Office Word 2007 Get Started Tab". I
check
the box, click OK. Return by the same route and the box is unchecked.

Now I've just noticed that in a new banner above the active document
appears
"Security Warning Application add-ins Have been disabled Options" I
click
Options, a dialogue box appears "Security Alert - Add-In" containing
the
text "This application add-in has been disabled. Add-ins might contain
viruses or other security hazards. And "Warning: There is no digital
signature available" (editorially: from Microsoft??!!!) and "Add-in:
Microsoft Office Word 2007 Get Started Tab". There are two buttons that
may
be selected: Help protect me from unknown content (recomended) and
Enable
the add-in for this session only. I select the Enable... button,
click
OK the dialogue box closes. And there is no Get Started tab. I close
and
restart Word and there is not Get Started tab.

And by the way, this follows a clean install of Win XP Hm and a fresh
install of Office 2007 Standard.

Thanks,
Michael

"Terry Farrell" wrote:

Likewise the Get Started add-in work OK when I tested it. I suspect a
conflict with another add-in too.

--
Terry Farrell - MS Word MVP

"Michael G" wrote in message
...
I'm having the same problem right down to the revisit and finding
the
box
unckedked. I hope an MVP person jumps in.


"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not
display in
the ribbon. I checked the add-ins under options and it *is* in the
list
as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box
wasn't
selected.
I selected the box and closed the window, but upon visiting that
screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.














  #16   Report Post  
Posted to microsoft.public.word.newusers
Beth Melton Beth Melton is offline
external usenet poster
 
Posts: 1,380
Default Troubleshooting Get Started Add-in Tab

That makes perfect sense! Thanks for sharing your experiance with everyone,
Bob, I'm sure it will help out others who are having problems with this. :-)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/boo...x#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Bob Bailin" wrote in message
...
I had this problem on a recent installation of Office 2007.
I installed the Get Started Tab programs for Word and Excel,
but neither would show up on the ribbon. Framework 1.1, 2.0
and 3.0 were installed on this system.

During installation of Office 2007, I disabled certain features I felt
I would never need, including Visual Basic for Applications,
Digital Certificate for VBA Projects, and .NET Programmability
Support.

After going to Add/Remove programs and changing MS Office 2007
to enable these 3 features, I went back into Word 2007 and the Get
Started tab still wasn't there on the ribbon.

So I went back to Add/Remove programs, uninstalled the Word 2007
Get Started Tab program, rebooted the system (as it requested),
reinstalled the Word 2007 Get Started Tab program, went back into
Word 2007, and lo and behold, the Get Started tab is now on the system.

I'll have to uninstall and reinstall the Excel and PowerPoint versions to
get those working, too.

So, these Get Started tab programs require either VBA, VBA digital
certificate support, or .NET Programmability Support enabled (or
all three). The installation program should be updated to check that
the needed options are present during installation.

Bob



  #17   Report Post  
Posted to microsoft.public.word.newusers
Seamus Seamus is offline
external usenet poster
 
Posts: 2
Default Troubleshooting Get Started Add-in Tab

This problem only seems to happen to XP users, Vista doesn't have this issue.
The "Getting Started" tab needs two things in order to work properly under
Windows XP:

1.) .NET 2.0 installed
2.) .NET Programmability Support installed

..NET 2.0 you can find at www.microsoft.com by searching for ".NET 2.0
Redistributable" or through Windows Update. The .NET Programmability Support
is an option in the advanced installation screens when you install Office
2007. To enable this feature, go to Add/Remove Programs and click on Office
2007. Click "change" if it's there, otherwise click "uninstall" and then on
the next screen look for a "change" or an "add/remove features" option. From
there, you need to find the installed components for Office 2007. Make sure
that ".NET Programmability Support" is selected to run on your computer (you
may have to dig a bit to find it). After this you will need to probably
uninstall and reinstall the "Getting Started" bars. They should now work
just fine.

"Mikey_P" wrote:

I installed the "Get Started Tab" add-in for Word, but it does not display in
the ribbon. I checked the add-ins under options and it *is* in the list as
mscoree.dll.

So I went to "Manage Com add-ins" and it is in the list but the box wasn't
selected.
I selected the box and closed the window, but upon visiting that screen
again, the box is unchecked.

Am I doing something wrong? I can't figure this out.

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