I had word 2002 and it kept crashing after being open for about 30 seconds.
No matter what other applications i had running or alone. I finally got tired
of it, uninstalled complete and reinstalled. It still did not fix the problem.

I got my office 2003 out and after unstalling the old installed the new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any suggestions?

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30 seconds.
No matter what other applications i had running or alone. I finally got tired
of it, uninstalled complete and reinstalled. It still did not fix the problem.

I got my office 2003 out and after unstalling the old installed the new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any suggestions?

I deleted the registry key, checked the templates, and messed around with
some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30 seconds.
No matter what other applications i had running or alone. I finally got tired
of it, uninstalled complete and reinstalled. It still did not fix the problem.

I got my office 2003 out and after unstalling the old installed the new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any suggestions?

You say that you "checked the templates". Did you try renaming normal.dot?

Try starting Word in Safe Mode (hold down Ctrl when starting Word, and say
Yes to safe mode). Does the crash still occur? If so, then the next thing to
try would be Help - Detect and Repair. If the crash doesn't occur, then I'd
carefully go back over the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm steps.

Note that uninstalling leaves lots of stuff in place, hence the need to see
if registry entries or templates are creating the problems.

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
"Sean" wrote in message
...
I deleted the registry key, checked the templates, and messed around with
some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30
seconds.
No matter what other applications i had running or alone. I finally got
tired
of it, uninstalled complete and reinstalled. It still did not fix the
problem.

I got my office 2003 out and after unstalling the old installed the
new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any
suggestions?

The crashes will also have left a lot of dross behind that will make things
worse - see http://www.gmayor.com/what_to_do_when_word_crashes.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Herb Tyson [MVP] wrote:
You say that you "checked the templates". Did you try renaming
normal.dot?
Try starting Word in Safe Mode (hold down Ctrl when starting Word,
and say Yes to safe mode). Does the crash still occur? If so, then
the next thing to try would be Help - Detect and Repair. If the crash
doesn't occur, then I'd carefully go back over the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm steps.

Note that uninstalling leaves lots of stuff in place, hence the need
to see if registry entries or templates are creating the problems.

I deleted the registry key, checked the templates, and messed around
with some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30
seconds.
No matter what other applications i had running or alone. I
finally got tired
of it, uninstalled complete and reinstalled. It still did not fix
the problem.

I got my office 2003 out and after unstalling the old installed the
new. I
am still getting the same crash, but it only seems to appear with
word. I have all the latest updates so I know that is not it. Any
suggestions?

No, I do not recall renaming the .dot file. Is there more specific
instructions on doing so?

I started word while holding down CTRL for safe mode, it still crashes.

"Herb Tyson [MVP]" wrote:

You say that you "checked the templates". Did you try renaming normal.dot?

Try starting Word in Safe Mode (hold down Ctrl when starting Word, and say
Yes to safe mode). Does the crash still occur? If so, then the next thing to
try would be Help - Detect and Repair. If the crash doesn't occur, then I'd
carefully go back over the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm steps.

Note that uninstalling leaves lots of stuff in place, hence the need to see
if registry entries or templates are creating the problems.

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
"Sean" wrote in message
...
I deleted the registry key, checked the templates, and messed around with
some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30
seconds.
No matter what other applications i had running or alone. I finally got
tired
of it, uninstalled complete and reinstalled. It still did not fix the
problem.

I got my office 2003 out and after unstalling the old installed the
new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any
suggestions?

When you held down the Ctrl key, did you get the prompt for starting in Safe
Mode? It's not in safe mode unless you get the prompt and click Yes. You
need to keep the Ctrl key held down until Word appears on then Windows task
bar.

If you did do that and it still crashes, then it's probably an installation
issue. Have you run Help - Detect and Repair from Word's menu?

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
"Sean" wrote in message
...
No, I do not recall renaming the .dot file. Is there more specific
instructions on doing so?

I started word while holding down CTRL for safe mode, it still crashes.

"Herb Tyson [MVP]" wrote:

You say that you "checked the templates". Did you try renaming
normal.dot?

Try starting Word in Safe Mode (hold down Ctrl when starting Word, and
say
Yes to safe mode). Does the crash still occur? If so, then the next thing
to
try would be Help - Detect and Repair. If the crash doesn't occur, then
I'd
carefully go back over the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm steps.

Note that uninstalling leaves lots of stuff in place, hence the need to
see
if registry entries or templates are creating the problems.

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
"Sean" wrote in message
...
I deleted the registry key, checked the templates, and messed around
with
some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30
seconds.
No matter what other applications i had running or alone. I finally
got
tired
of it, uninstalled complete and reinstalled. It still did not fix
the
problem.

I got my office 2003 out and after unstalling the old installed the
new. I
am still getting the same crash, but it only seems to appear with
word.

I have all the latest updates so I know that is not it. Any
suggestions?

Not sure if any of this information will help, its from the error dialog box.

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: hpzpm309.dll ModVer: 2.236.2.0 ModStamp:3f24dad6
fDebug: 0 Offset: 000354b3

"Sean" wrote:

No, I do not recall renaming the .dot file. Is there more specific
instructions on doing so?

I started word while holding down CTRL for safe mode, it still crashes.

"Herb Tyson [MVP]" wrote:

You say that you "checked the templates". Did you try renaming normal.dot?

Try starting Word in Safe Mode (hold down Ctrl when starting Word, and say
Yes to safe mode). Does the crash still occur? If so, then the next thing to
try would be Help - Detect and Repair. If the crash doesn't occur, then I'd
carefully go back over the
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm steps.

Note that uninstalling leaves lots of stuff in place, hence the need to see
if registry entries or templates are creating the problems.

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.
http://www.herbtyson.com
"Sean" wrote in message
...
I deleted the registry key, checked the templates, and messed around with
some of the other stuff. But still get the crash dialog box.

"garfield-n-odie" wrote:

See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .

Sean wrote:

I had word 2002 and it kept crashing after being open for about 30
seconds.
No matter what other applications i had running or alone. I finally got
tired
of it, uninstalled complete and reinstalled. It still did not fix the
problem.

I got my office 2003 out and after unstalling the old installed the
new. I
am still getting the same crash, but it only seems to appear with word.

I have all the latest updates so I know that is not it. Any
suggestions?

Hey there,

I've found your discussion via google entering practically the same
error code :

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: mssp3nl.dll ModVer: 3.0.7.6 ModStamp:4163fe51
fDebug: 0 Offset: 0000121b

I'm searching for a few days now what this error triggers and how to
avoid it, without any succes for now.

History : as a professor in ICT (cisco stuff etc.) I'm continuously
writing courses for my students. In those courses are several figures
with all kinds of natures : jpg, pdf, visio, ... Previously, with
older versions of WORD and VISIO, i've printed the figures in pdf, and
imported them in word. Just to avoid trouble. As I can expect that
these problems would be solved in newer versions with the latest
updates, for once I've tried cutting and pasting them directly.

As the course grow (now about 21Mb), 70 pages, 100 figures, it became
more and more unstabel. I've tried finishing my work on computers in
the lab with clean SW, all the patches you can find, deleting
normal.dots, deleting registry keys, saving as an RTF,... NOTHING
helps.

Is there anybody who has suggestions ?


--
GuidoFBPosted from - http://www.officehelp.in

See http://support.microsoft.com/?kbid=838022 "Description of the
Office 2003 Dutch Spelling Checker Update: May 25, 2004".

GuidoFB wrote:
Hey there,

I've found your discussion via google entering practically the same
error code :

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: mssp3nl.dll ModVer: 3.0.7.6 ModStamp:4163fe51
fDebug: 0 Offset: 0000121b

I'm searching for a few days now what this error triggers and how to
avoid it, without any succes for now.

History : as a professor in ICT (cisco stuff etc.) I'm continuously
writing courses for my students. In those courses are several figures
with all kinds of natures : jpg, pdf, visio, ... Previously, with
older versions of WORD and VISIO, i've printed the figures in pdf, and
imported them in word. Just to avoid trouble. As I can expect that
these problems would be solved in newer versions with the latest
updates, for once I've tried cutting and pasting them directly.

As the course grow (now about 21Mb), 70 pages, 100 figures, it became
more and more unstabel. I've tried finishing my work on computers in
the lab with clean SW, all the patches you can find, deleting
normal.dots, deleting registry keys, saving as an RTF,... NOTHING
helps.

Is there anybody who has suggestions ?

I have the same problem after installing visio 2003. Only the office version
is 2000?
Word 2000 crashes when i do a spell check or when i edit a existing document.

Regards
Piet

"garfield-n-odie" wrote:

See http://support.microsoft.com/?kbid=838022 "Description of the
Office 2003 Dutch Spelling Checker Update: May 25, 2004".

GuidoFB wrote:
Hey there,

I've found your discussion via google entering practically the same
error code :

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: mssp3nl.dll ModVer: 3.0.7.6 ModStamp:4163fe51
fDebug: 0 Offset: 0000121b

I'm searching for a few days now what this error triggers and how to
avoid it, without any succes for now.

History : as a professor in ICT (cisco stuff etc.) I'm continuously
writing courses for my students. In those courses are several figures
with all kinds of natures : jpg, pdf, visio, ... Previously, with
older versions of WORD and VISIO, i've printed the figures in pdf, and
imported them in word. Just to avoid trouble. As I can expect that
these problems would be solved in newer versions with the latest
updates, for once I've tried cutting and pasting them directly.

As the course grow (now about 21Mb), 70 pages, 100 figures, it became
more and more unstabel. I've tried finishing my work on computers in
the lab with clean SW, all the patches you can find, deleting
normal.dots, deleting registry keys, saving as an RTF,... NOTHING
helps.

Is there anybody who has suggestions ?

I have the same problem after installing visio 2003. Only the office version
is 2000?
Word 2000 crashes when i do a spell check or when i edit a existing document.

Regards
Piet

"garfield-n-odie" wrote:

See http://support.microsoft.com/?kbid=838022 "Description of the
Office 2003 Dutch Spelling Checker Update: May 25, 2004".

GuidoFB wrote:
Hey there,

I've found your discussion via google entering practically the same
error code :

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: mssp3nl.dll ModVer: 3.0.7.6 ModStamp:4163fe51
fDebug: 0 Offset: 0000121b

I'm searching for a few days now what this error triggers and how to
avoid it, without any succes for now.

History : as a professor in ICT (cisco stuff etc.) I'm continuously
writing courses for my students. In those courses are several figures
with all kinds of natures : jpg, pdf, visio, ... Previously, with
older versions of WORD and VISIO, i've printed the figures in pdf, and
imported them in word. Just to avoid trouble. As I can expect that
these problems would be solved in newer versions with the latest
updates, for once I've tried cutting and pasting them directly.

As the course grow (now about 21Mb), 70 pages, 100 figures, it became
more and more unstabel. I've tried finishing my work on computers in
the lab with clean SW, all the patches you can find, deleting
normal.dots, deleting registry keys, saving as an RTF,... NOTHING
helps.

Is there anybody who has suggestions ?

I have the same problem after installing visio 2003. Only the office version
is 2000?
Word 2000 crashes when i do a spell check or when i edit a existing document.

Regards
Piet

"garfield-n-odie" wrote:

See http://support.microsoft.com/?kbid=838022 "Description of the
Office 2003 Dutch Spelling Checker Update: May 25, 2004".

GuidoFB wrote:
Hey there,

I've found your discussion via google entering practically the same
error code :

AppName: winword.exe AppVer: 11.0.6568.0 AppStamp:42e178a5
ModName: mssp3nl.dll ModVer: 3.0.7.6 ModStamp:4163fe51
fDebug: 0 Offset: 0000121b

I'm searching for a few days now what this error triggers and how to
avoid it, without any succes for now.

History : as a professor in ICT (cisco stuff etc.) I'm continuously
writing courses for my students. In those courses are several figures
with all kinds of natures : jpg, pdf, visio, ... Previously, with
older versions of WORD and VISIO, i've printed the figures in pdf, and
imported them in word. Just to avoid trouble. As I can expect that
these problems would be solved in newer versions with the latest
updates, for once I've tried cutting and pasting them directly.

As the course grow (now about 21Mb), 70 pages, 100 figures, it became
more and more unstabel. I've tried finishing my work on computers in
the lab with clean SW, all the patches you can find, deleting
normal.dots, deleting registry keys, saving as an RTF,... NOTHING
helps.

Is there anybody who has suggestions ?