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#1
Posted to microsoft.public.word.newusers
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Word Help not working
Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can
search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
#2
Posted to microsoft.public.word.newusers
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Word Help not working
Before reinstalling Office or Word 2000, analyze your PC for
the existence of malware and viruses. "r_mervart" wrote in message ... Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
#3
Posted to microsoft.public.word.newusers
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Word Help not working
"Uncle Joe" wrote in message ... "r_mervart" wrote in message ... Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman Before reinstalling Office or Word 2000, analyze your PC for the existence of malware and viruses. Checks do not show anything suspicious. Roman |
#4
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Word Help not working
See http://support.microsoft.com/?kbid=319956 "The Answer Wizard
and the Help Index tabs appear blank when you use Help in an Office program". r_mervart wrote: Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
#5
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Word Help not working
Thanks for your pointer but it is not my situation. I do not run two
operating system and symptoms are different I can Search for suitable topics and they get displayed under the heading What would you like to do? Then when I click on one of the topics nothing happens. Roman "garfield-n-odie" wrote in message ... See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". r_mervart wrote: Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
#6
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Word Help not working
Does Help open in a separate window in Word 2000 as it does in 2002 and
2003? If so, could it be opening behind your document window? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "r_mervart" wrote in message ... Thanks for your pointer but it is not my situation. I do not run two operating system and symptoms are different I can Search for suitable topics and they get displayed under the heading What would you like to do? Then when I click on one of the topics nothing happens. Roman "garfield-n-odie" wrote in message ... See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". r_mervart wrote: Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
#7
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Word Help not working
Yes, it does. I do not know if it is coincidence or I was blind before but I
clicked on Assistant and Options and then Reset Tips and after that I found the "missing" very narrow window with Help answer. So it is now back working - Thanks for your reply Roman "Suzanne S. Barnhill" wrote in message ... Does Help open in a separate window in Word 2000 as it does in 2002 and 2003? If so, could it be opening behind your document window? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "r_mervart" wrote in message ... Thanks for your pointer but it is not my situation. I do not run two operating system and symptoms are different I can Search for suitable topics and they get displayed under the heading What would you like to do? Then when I click on one of the topics nothing happens. Roman "garfield-n-odie" wrote in message ... See http://support.microsoft.com/?kbid=319956 "The Answer Wizard and the Help Index tabs appear blank when you use Help in an Office program". r_mervart wrote: Win 98SE, Word 2000 (Office 2000). It used to work but now is not. I can search and select a topic/question but when I click on it no answers are given. Is there anything I can do before going to re-installation of Word? Roman |
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