[Jenny]

When I print a color document, my printer is not printing the yellow color.
Thing ink cartridge was just replaced. Any suggestions/

[Jay Freedman]

On Fri, 13 Jun 2008 08:31:02 -0700, Jenny
wrote:

When I print a color document, my printer is not printing the yellow color.
Thing ink cartridge was just replaced. Any suggestions/

It's extremely unlikely that this has anything to do with just Word. Even
brand-new cartridges can sometimes be faulty, or the print-head nozzles for the
yellow ink may be clogged and need cleaning.

Run a printer test page (in Start Settings Printers & Faxes, right-click the
printer and choose Properties, then click the Print Test Page button; or use the
printer's specific dialog from the Printing Preferences choice on the
right-click menu). Check that the yellow part of the test is printed correctly.
If it isn't, then run the printer's cleaning cycle.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit.

[JoAnn Paules]

Did you check to make sure that nothing is blocking the print head, like
tape?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"


"Jenny" wrote in message
...
When I print a color document, my printer is not printing the yellow
color.
Thing ink cartridge was just replaced. Any suggestions/