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#1
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Normal.dot Word 2003
I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not
create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#2
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Normal.dot Word 2003
If you have Adobe Acrobat, that could be the problem. See the last section
of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#3
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Normal.dot Word 2003
Suzanne,
Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#4
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Solved
Suzanne's post opened my thoughts to look for some add-in that might be
causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#5
Posted to microsoft.public.word.docmanagement
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Solved
Thanks for adding to our knowledge of add-ins that erroneously mark
Normal.dot as unchanged. The workaround for this problem (as I believe Graham points out) is to use File | Save All to force Word to save Normal.dot immediately. I do use WinZip but apparently don't have that add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... Suzanne's post opened my thoughts to look for some add-in that might be causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#6
Posted to microsoft.public.word.docmanagement
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Solved
I did try the Shift-File Save All to no avail.
"It's always something" -- Allan "Suzanne S. Barnhill" wrote: Thanks for adding to our knowledge of add-ins that erroneously mark Normal.dot as unchanged. The workaround for this problem (as I believe Graham points out) is to use File | Save All to force Word to save Normal.dot immediately. I do use WinZip but apparently don't have that add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... Suzanne's post opened my thoughts to look for some add-in that might be causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#7
Posted to microsoft.public.word.docmanagement
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Solved
That certainly seems more serious. I can understand an add-in preventing
Normal.dot from being saved at shutdown, but if it prevents it from being saved at all, this behavior should be reported to the WinZip folks. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I did try the Shift-File Save All to no avail. "It's always something" -- Allan "Suzanne S. Barnhill" wrote: Thanks for adding to our knowledge of add-ins that erroneously mark Normal.dot as unchanged. The workaround for this problem (as I believe Graham points out) is to use File | Save All to force Word to save Normal.dot immediately. I do use WinZip but apparently don't have that add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... Suzanne's post opened my thoughts to look for some add-in that might be causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#8
Posted to microsoft.public.word.docmanagement
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Solved
wrote to WinZip and told them of my problem. Their reply was:
"Thank you for the information. We are aware of an issue with the e-mail companion product. WinZip E-Mail Companion is compatible with Office 2002, Office 2003 and Office 2007 of which Microsoft Word is a part" So, how should one interpret the above? Maybe "It's a compatible problem" or "We know of a problem, but don't want our customers to know" or "Sorry but the product is already paid for - you're on your own" Do I sound cynical? (How I long for the kind of tech support I used to receive from the old WordPerfect folks out of Utah) -- Allan "Suzanne S. Barnhill" wrote: That certainly seems more serious. I can understand an add-in preventing Normal.dot from being saved at shutdown, but if it prevents it from being saved at all, this behavior should be reported to the WinZip folks. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I did try the Shift-File Save All to no avail. "It's always something" -- Allan "Suzanne S. Barnhill" wrote: Thanks for adding to our knowledge of add-ins that erroneously mark Normal.dot as unchanged. The workaround for this problem (as I believe Graham points out) is to use File | Save All to force Word to save Normal.dot immediately. I do use WinZip but apparently don't have that add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... Suzanne's post opened my thoughts to look for some add-in that might be causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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#9
Posted to microsoft.public.word.docmanagement
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Solved
Maybe they were trying to imply that you have some version other than XP
(there is no Office 2002), 2003, or 2007, which might let them off the hook. But yeah, it's not a very satisfactory response. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... wrote to WinZip and told them of my problem. Their reply was: "Thank you for the information. We are aware of an issue with the e-mail companion product. WinZip E-Mail Companion is compatible with Office 2002, Office 2003 and Office 2007 of which Microsoft Word is a part" So, how should one interpret the above? Maybe "It's a compatible problem" or "We know of a problem, but don't want our customers to know" or "Sorry but the product is already paid for - you're on your own" Do I sound cynical? (How I long for the kind of tech support I used to receive from the old WordPerfect folks out of Utah) -- Allan "Suzanne S. Barnhill" wrote: That certainly seems more serious. I can understand an add-in preventing Normal.dot from being saved at shutdown, but if it prevents it from being saved at all, this behavior should be reported to the WinZip folks. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I did try the Shift-File Save All to no avail. "It's always something" -- Allan "Suzanne S. Barnhill" wrote: Thanks for adding to our knowledge of add-ins that erroneously mark Normal.dot as unchanged. The workaround for this problem (as I believe Graham points out) is to use File | Save All to force Word to save Normal.dot immediately. I do use WinZip but apparently don't have that add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... Suzanne's post opened my thoughts to look for some add-in that might be causing my problem. I had nothing in the startup folder, so I looked at a registry key for Word add-ins and began to disable each one listed in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\ Addins It turned out to be a WinZip Email Companion for Word add-in. By disabling this, Word now creates and saves normal.dot. Since most users do not use WinZip, this is one of those issues that may be rare, but now I can make changes to Word and have them saved. -- Allan "Allan Bach" wrote: Suzanne, Thanks for the reply. I have tried the suggestions but no change. This is very odd. I can create any other tempate name and save it, but Word will not create a normal.dot. -- Allan "Suzanne S. Barnhill" wrote: If you have Adobe Acrobat, that could be the problem. See the last section of http://www.gmayor.com/lose_that_adob...at_toolbar.htm -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Allan Bach" wrote in message ... I have Word 2003 and Word 2007 on my Desktop and Laptop. Word 2003 will not create a normal.dot template on my Desktop PC. If I attempt to make a default change, I am warned about the effect on all documents base on Normal Template. However, no changes ever become permanent. When I open Word again, I'm back to the original settings. There is never a normal.dot file in the Users subfolder (I have Vista Ultimate) (My laptop is fine.) I've done the registry fixes (delete options, data) and have uninstalled Word 2003, removed all registry entries and folders for Office 11, then rebooted and reinstalled. I don't have a clue as to why Word will not create a normal.dot. I've tried a search for ~normal.dot while Word is running, with no success. If I change the location for normal.dot, it still does not allow changes. I have no problem with any other templates. Word 2007 works fine. I'm stumped and would appreciate any ideas. -- Allan |
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