[Jane]

Hi there. I've seen similar questions to mine being posted but nothing I've
tried so far has helped.

I recently had our IT guy reinstall Windows XP on my machine. I'm running
Word 2002 and every time I open a document the control toolbox and design
toolbar appear. I close them and save the doc but they reappear next time.
I've also tried opening the template, closing the toolbars and using space
then backspace so that I've Word will acknowledge my edits. When I save and
reopen the template or a document, sure enough, the toolbars are back.

Please help as it is driving me nuts! If you can avoid it, try not to direct
me towards macros or anything complex because I really just need my hand held
at this point :-)
Thanks in advance for your help.
Jane
--
Always learning