I am using Office 2000 (under Windows XP Home). When I open any new document
the document window shows up with garbage characters in the document. These
characters are always the same, the letters qwerty. It looks to me like
somebody typed these in a document and somehow saved it under Normal.dot. I
thought I could solve the problem by deleting the Normal.dot file and
letting Word renew it. However I cannot locate Normal.dot anywhere on my
computer. Any ideas?

Con Giacomini

On Mon, 10 Jan 2005 12:39:39 -0800, "Con Giacomini"
wrote:

I am using Office 2000 (under Windows XP Home). When I open any new document
the document window shows up with garbage characters in the document. These
characters are always the same, the letters qwerty. It looks to me like
somebody typed these in a document and somehow saved it under Normal.dot. I
thought I could solve the problem by deleting the Normal.dot file and
letting Word renew it. However I cannot locate Normal.dot anywhere on my
computer. Any ideas?

Con Giacomini


See http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm. The
first paragraph under "Method 1" may explain why you're having trouble
finding the file.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

Try he

C:\Documents and Settings\[User Name]\Application Data\Microsoft\Templates

Good luck!
-Iroel

"Con Giacomini" wrote in message
...
I am using Office 2000 (under Windows XP Home). When I open any new
document the document window shows up with garbage characters in the
document. These characters are always the same, the letters qwerty. It
looks to me like somebody typed these in a document and somehow saved it
under Normal.dot. I thought I could solve the problem by deleting the
Normal.dot file and letting Word renew it. However I cannot locate
Normal.dot anywhere on my computer. Any ideas?

Con Giacomini

Another way to locate Normal.dot is from the templates dialog:
Right-click on the template for a blank document, then choose "Properties" from the context menu, and copy the file path to the
clipboard (Ctrl+C).
You can then paste it (Ctrl+V) into the "File Open" dialog or the Windows Explorer.

Greetings,
Klaus