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#1
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Beta - Word
Having problems printing. I can open word 2003 documents and print them fine
(Baseline). I open a new document to do a research paper. I choose double line and check the remove the extra space put it in revision mode and begin. New Times Roman 12 pitch I try and print and the printer prints using large type right off the page. Go in and set to final turn off revision mode - no go Check margins - check fit to page - no go Save in txt - lose formatting but print works Go back reformat - have trouble changing type to New Times Roman 12 seems to want 11 and fights to keep it at 11. Run diagonistics out of outlook - no problems This is the third research paper I have had this problem. Oh yes - I have 2000 Works installed on my computer to match one of the organizations I support. I cannot open works after installing the Beta so my cut and paste backup is lost. Cutting and pasting into a new document and accepting the destination format does not work either. Any suggestions? -- DBNUT |
#2
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Beta - Word
Hi DBnut,
The MS Works folks included some new DLLs in Office 2007 that overwrite ones from older versions. The current workaround is to set a restore poin and back up, then uninstall Works and delete or rename the Program Files\ folder for MS Works, restart the PC and install Works again. For printing, what is the printer model and driver version you are using? Do you get the same result in Word 2007 using Office Button[file]=Save As=PDF and also if you switch printers in Office Button[file]=Print then switch back? ========== "DBNUT" wrote in message ... Having problems printing. I can open word 2003 documents and print them fine (Baseline). I open a new document to do a research paper. I choose double line and check the remove the extra space put it in revision mode and begin. New Times Roman 12 pitch I try and print and the printer prints using large type right off the page. Go in and set to final turn off revision mode - no go Check margins - check fit to page - no go Save in txt - lose formatting but print works Go back reformat - have trouble changing type to New Times Roman 12 seems to want 11 and fights to keep it at 11. Run diagonistics out of outlook - no problems This is the third research paper I have had this problem. Oh yes - I have 2000 Works installed on my computer to match one of the organizations I support. I cannot open works after installing the Beta so my cut and paste backup is lost. Cutting and pasting into a new document and accepting the destination format does not work either. Any suggestions? -- DBNUT -- Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
#3
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Beta - Word
Thanks for the fast response -
Issue 1. I am a little confused to what you mean by restore point - directory backup ? Uninstall from add/remove programs or program disk? And when I reinstall the old file will not overwrite the new beta files so life will be good again? Issue 2. Dell 962 driver 1.0.0.0 Q. Do you get the same result in Word 2007 using Office Button[file]=Save As=PDF A. Yes - only saving in text works. Q Also, if you switch printers in Office Button[file]=Print then switch back? A. I only have one printer I did manage to fool it once by opening a word 2003 document - printed it (while my research paper was minimized.) Closed it and printed the research paper worked fine that time. Paul PS - thanks for the tip on MS Works -- DBNUT "Bob Buckland ?:-)" wrote: Hi DBnut, The MS Works folks included some new DLLs in Office 2007 that overwrite ones from older versions. The current workaround is to set a restore poin and back up, then uninstall Works and delete or rename the Program Files\ folder for MS Works, restart the PC and install Works again. For printing, what is the printer model and driver version you are using? Do you get the same result in Word 2007 using Office Button[file]=Save As=PDF and also if you switch printers in Office Button[file]=Print then switch back? ========== "DBNUT" wrote in message ... Having problems printing. I can open word 2003 documents and print them fine (Baseline). I open a new document to do a research paper. I choose double line and check the remove the extra space put it in revision mode and begin. New Times Roman 12 pitch I try and print and the printer prints using large type right off the page. Go in and set to final turn off revision mode - no go Check margins - check fit to page - no go Save in txt - lose formatting but print works Go back reformat - have trouble changing type to New Times Roman 12 seems to want 11 and fights to keep it at 11. Run diagonistics out of outlook - no problems This is the third research paper I have had this problem. Oh yes - I have 2000 Works installed on my computer to match one of the organizations I support. I cannot open works after installing the Beta so my cut and paste backup is lost. Cutting and pasting into a new document and accepting the destination format does not work either. Any suggestions? -- DBNUT -- Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
#4
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Beta - Word
Hi Paul,
A 'restore point' is a Windows feature, a sort of system bookmark, that can let you undo some changes you make intentionally or accidentally later on when installing software. Start=Programs=Accessories=System Tools On backing up, how much and how often you create a backup is basically a personal choice on how much work you could afford to not have the ability to copy back onto your PC in case of a catastrophic computer failure, or unexpected event. I've seen, for example, a power brownout during a computer restart cause very unusual and unexpected results. While setup is not supposed to delete data files, it may if they're stored within the Program files folders instead of in document folders. Beta software is 'test drive' level, rather than 'daily use' level. While MS does have a goal of being able to restore your prior version, there are no guarantees it can do so (too many outside factors, combination of software and devices and 3rd party "helpful" utilities for housecleaning. The Dell All-in-One (AIO) 962 Photo printer is made by LexMark and the Lexmark/Dell drivers have been a bit problematic with Word 2007, but you may want to check the Dell website for updated drivers and for a firmware update. The firmware is listed as v.163_115.02.A04 (25Apr2005) and the driver as v.G15AWP.A01 (same date) to see if that helps. If I recall correctly it can also use the Lexmark P6250 driver, but try the Dell one first. However, if you're getting the same result when saving to PDF file that could be a problem with the upgrade of the file from Word 2003. Make a safety copy of your original Word 2003 .doc file, then in Word 2007 open it and use Office Button=Convert, then save, close and reopen it. Does it print or save as PDF better than previously? If you don't have an additional driver in Office Button=Print you can install the MS Office Document Image Writer and Document Imaging features from the Microsoft Office 2007 choice in Add/Remove Programs in the Windows control panel. That one will print to file and then open it for viewing in the MS Office Document Imaging app. ============= "DBNUT" wrote in message ... Thanks for the fast response - Issue 1. I am a little confused to what you mean by restore point - directory backup ? Uninstall from add/remove programs or program disk? And when I reinstall the old file will not overwrite the new beta files so life will be good again? Issue 2. Dell 962 driver 1.0.0.0 Q. Do you get the same result in Word 2007 using Office Button[file]=Save As=PDF A. Yes - only saving in text works. Q Also, if you switch printers in Office Button[file]=Print then switch back? A. I only have one printer I did manage to fool it once by opening a word 2003 document - printed it (while my research paper was minimized.) Closed it and printed the research paper worked fine that time. Paul -- I hope this helped you, Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
#5
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Beta - Word
Bob
Ok it is a system restore - just wanted to make sure. It could have been some new beta feature for all I know. Thanks for the backup advice - it sounds like the one I give my employees :- It has to be the driver - I uninstalled and reinstalled the driver and it worked. That is until this morning when I began writing another research paper. I can grab an old 2003 word document and it works great. It only happens when I open a new document. So hi ho hi ho its off to the Dell web site I go. Thanks I cannot tell you how happy I am that your advice to uninstall and install Works 2000 - solved the problem. Now I can cut and paste the work I do out of Word 7 into works and print - it saved my bacon this morning. I will also install the image writer - maybe it will work Thanks -- DBNUT "Bob Buckland ?:-)" wrote: Hi Paul, A 'restore point' is a Windows feature, a sort of system bookmark, that can let you undo some changes you make intentionally or accidentally later on when installing software. Start=Programs=Accessories=System Tools On backing up, how much and how often you create a backup is basically a personal choice on how much work you could afford to not have the ability to copy back onto your PC in case of a catastrophic computer failure, or unexpected event. I've seen, for example, a power brownout during a computer restart cause very unusual and unexpected results. While setup is not supposed to delete data files, it may if they're stored within the Program files folders instead of in document folders. Beta software is 'test drive' level, rather than 'daily use' level. While MS does have a goal of being able to restore your prior version, there are no guarantees it can do so (too many outside factors, combination of software and devices and 3rd party "helpful" utilities for housecleaning. The Dell All-in-One (AIO) 962 Photo printer is made by LexMark and the Lexmark/Dell drivers have been a bit problematic with Word 2007, but you may want to check the Dell website for updated drivers and for a firmware update. The firmware is listed as v.163_115.02.A04 (25Apr2005) and the driver as v.G15AWP.A01 (same date) to see if that helps. If I recall correctly it can also use the Lexmark P6250 driver, but try the Dell one first. However, if you're getting the same result when saving to PDF file that could be a problem with the upgrade of the file from Word 2003. Make a safety copy of your original Word 2003 .doc file, then in Word 2007 open it and use Office Button=Convert, then save, close and reopen it. Does it print or save as PDF better than previously? If you don't have an additional driver in Office Button=Print you can install the MS Office Document Image Writer and Document Imaging features from the Microsoft Office 2007 choice in Add/Remove Programs in the Windows control panel. That one will print to file and then open it for viewing in the MS Office Document Imaging app. ============= "DBNUT" wrote in message ... Thanks for the fast response - Issue 1. I am a little confused to what you mean by restore point - directory backup ? Uninstall from add/remove programs or program disk? And when I reinstall the old file will not overwrite the new beta files so life will be good again? Issue 2. Dell 962 driver 1.0.0.0 Q. Do you get the same result in Word 2007 using Office Button[file]=Save As=PDF A. Yes - only saving in text works. Q Also, if you switch printers in Office Button[file]=Print then switch back? A. I only have one printer I did manage to fool it once by opening a word 2003 document - printed it (while my research paper was minimized.) Closed it and printed the research paper worked fine that time. Paul -- I hope this helped you, Bob Buckland ?:-) MS Office system products MVP *Courtesy is not expensive and can pay big dividends LINKS for the 2007 Office System 1. Read about it, try it, or watch the movie the 2007 Microsoft Office system iinfo is at http://microsoft.com/office/preview 2. Already have 2007 Office System Beta 2? Send Microsoft your feedback (with pictures) http://sas.office.microsoft.com/ 3. Use the 2007 OfficeOnline website without Office2007 a. Install the ActiveX access control http://office.microsoft.com/search/r...XT101650581033 b. then visit http://officebeta.iponet.net |
#6
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Beta - Word
Hi Paul,
Interesting that after reinstalling the driver you had a short term fix. Please post back after you update the drivers (if it is an update) to let us know if that made a difference. ========= "DBNUT" wrote in message ... Bob Ok it is a system restore - just wanted to make sure. It could have been some new beta feature for all I know. Thanks for the backup advice - it sounds like the one I give my employees :- It has to be the driver - I uninstalled and reinstalled the driver and it worked. That is until this morning when I began writing another research paper. I can grab an old 2003 word document and it works great. It only happens when I open a new document. So hi ho hi ho its off to the Dell web site I go. Thanks I cannot tell you how happy I am that your advice to uninstall and install Works 2000 - solved the problem. Now I can cut and paste the work I do out of Word 7 into works and print - it saved my bacon this morning. I will also install the image writer - maybe it will work Thanks -- DBNUT -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#7
Posted to microsoft.public.word.docmanagement
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Beta - Word
I would appreciate any help or suggestions for the following problem:
I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#8
Posted to microsoft.public.word.docmanagement
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Beta - Word
I followed the tech reps advise and uploaded a new driver for my printer and
it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#9
Posted to microsoft.public.word.docmanagement
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Beta - Word
Thanks for the comments. Unfortunately, I am using the latest driver and have
all applicable software updates for my printer. I don't have any printing problems with any application except Office/Word 2007. Hopefully, someone can offer a solution. "DBNUT" wrote: I followed the tech reps advise and uploaded a new driver for my printer and it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#10
Posted to microsoft.public.word.docmanagement
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Beta - Word
I do not believe this string is being monitored any more - I already notified
Microsoft that my issue has been resolved. So I advise submitting a new help request. I wish you the best Paul -- DBNUT "Ben Brewton" wrote: Thanks for the comments. Unfortunately, I am using the latest driver and have all applicable software updates for my printer. I don't have any printing problems with any application except Office/Word 2007. Hopefully, someone can offer a solution. "DBNUT" wrote: I followed the tech reps advise and uploaded a new driver for my printer and it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#11
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Beta - Word
It's called a "thread," not a "string," and none of the threads or
discussions in these NGs are monitored by Microsoft personnel. They are all peer-to-peer newsgroups. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "DBNUT" wrote in message ... I do not believe this string is being monitored any more - I already notified Microsoft that my issue has been resolved. So I advise submitting a new help request. I wish you the best Paul -- DBNUT "Ben Brewton" wrote: Thanks for the comments. Unfortunately, I am using the latest driver and have all applicable software updates for my printer. I don't have any printing problems with any application except Office/Word 2007. Hopefully, someone can offer a solution. "DBNUT" wrote: I followed the tech reps advise and uploaded a new driver for my printer and it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#12
Posted to microsoft.public.word.docmanagement
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Beta - Word
Suzanne,
I see that you are a Microsoft MVP. While I'm surely appreciative of the time you contributed and the space you took in this thread to correct DBNUT by informing him that the correct terminology was "thread" rather than "string", I noticed that you totally ignored the Word Beta printing problm...which, not so coincidentally, was the thread topic. Since it is obvious that you have some spare time available, I would be most grateful for any help you could give me in solving my Word 2007 printing problem. Thank you, Ben "Suzanne S. Barnhill" wrote: It's called a "thread," not a "string," and none of the threads or discussions in these NGs are monitored by Microsoft personnel. They are all peer-to-peer newsgroups. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "DBNUT" wrote in message ... I do not believe this string is being monitored any more - I already notified Microsoft that my issue has been resolved. So I advise submitting a new help request. I wish you the best Paul -- DBNUT "Ben Brewton" wrote: Thanks for the comments. Unfortunately, I am using the latest driver and have all applicable software updates for my printer. I don't have any printing problems with any application except Office/Word 2007. Hopefully, someone can offer a solution. "DBNUT" wrote: I followed the tech reps advise and uploaded a new driver for my printer and it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
#13
Posted to microsoft.public.word.docmanagement
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Beta - Word
What you are using is beta software. The printing problems many users are
having with this software are well documented here and elsewhere and can be located with Google. Many problems seem to result from changing resolution (from "Draft output," for example) after starting Word; this can be resolved by selecting the desired printer Properties before starting Word. For the rest, printing to PDF seems to work. In some cases, updated printer drivers help, but other printer manufacturers probably won't provide updated drivers until Word 2007 is officially released. My intent in my previous post was to disabuse you of the notion that anyone from Microsoft would answer your question whether you started a new thread or not. If you do not find help from the other users in this NG, then you may have little recourse; even if you are willing to pay for technical support, I doubt that MS is providing TS for Word 2007 at this point. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Ben Brewton" wrote in message ... Suzanne, I see that you are a Microsoft MVP. While I'm surely appreciative of the time you contributed and the space you took in this thread to correct DBNUT by informing him that the correct terminology was "thread" rather than "string", I noticed that you totally ignored the Word Beta printing problm...which, not so coincidentally, was the thread topic. Since it is obvious that you have some spare time available, I would be most grateful for any help you could give me in solving my Word 2007 printing problem. Thank you, Ben "Suzanne S. Barnhill" wrote: It's called a "thread," not a "string," and none of the threads or discussions in these NGs are monitored by Microsoft personnel. They are all peer-to-peer newsgroups. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "DBNUT" wrote in message ... I do not believe this string is being monitored any more - I already notified Microsoft that my issue has been resolved. So I advise submitting a new help request. I wish you the best Paul -- DBNUT "Ben Brewton" wrote: Thanks for the comments. Unfortunately, I am using the latest driver and have all applicable software updates for my printer. I don't have any printing problems with any application except Office/Word 2007. Hopefully, someone can offer a solution. "DBNUT" wrote: I followed the tech reps advise and uploaded a new driver for my printer and it solved the problem. My printer is a Dell in name only - I found the OEM and used that update. I suggest looking for a newer driver. Do a web search using your model number space driver. Good Luck -- DBNUT "Ben Brewton" wrote: I would appreciate any help or suggestions for the following problem: I, too, am having a similar printing issue with the Word 2007 Beta. The page and font sizes are increasing by about 250% when printing directly from Word. However, print size is normal when I first save as a PDF or do a virtual print to ScanSoft Paperport, then print to my hardware printer. I am using an HP PSC1210xi inkjet and have not tried printing with any other printer. |
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