[Nadine]

Okay, after struggling to get mail-merge working at all, finally got it to
work, but when I send an email merge, it converts all the hyperlinks to just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the links
are still in the email, it only eliminates hyperlinks when I do a mail merge.

I have 3 types of hyperlinks in the document: Web Page links, email links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Peter Jamieson]

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in this
case.

However, what happens may well depend on whether your hyperlink is inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got it to
work, but when I send an email merge, it converts all the hyperlinks to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Nadine]

Thank you for your response, but I'm not sure how to use it. The article
seems to imply that the hyperlinks are merge fields, but they're not. What
I'm trying to do is create a template that has all my contact info and links
to my web sites in it, then send it as a mail-merge to my subscribers. So the
hyperlinks are created in the Word Document, then the only thing I'm merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for the
email merge? I'm not real clear on what the article is trying to tell me to
do...

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in this
case.

However, what happens may well depend on whether your hyperlink is inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got it to
work, but when I send an email merge, it converts all the hyperlinks to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Peter Jamieson]

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

That's what I meant by "static" links, i.e. the ones that the article does
/not/ talk about.

However, there's an another article at

http://support.microsoft.com/kb/287004/en-us

that discusses mmerge to email with Word XP which /might/ shed some light on
this. What it says is that
a. when you merge a "web page" to email, the hyperlinks disappear (as you
describe)
b. to work around, you have to save as a single-page microsoft .mht format
"web page" and merge it as an attachment
c. the "problem" (and I have to assume the specific one they describe) is
fixed in Word XP SP3

There is also an article at

http://support.microsoft.com/kb/813673/en-us

which might have to be applied as well.

So what I'm wondering is whether trhe merge would actually work if you saved
your mail merge main document as a web page (i.e. .htm, not .mht) rather
than a .doc, then do the merge as normal. (The article also assumes you are
trying to merge using HTML format). The thing is that none of the stuff that
Word can do in .doc format, such as headers and footers, will get through an
e-mail merge anyway, so you probably would not lose by saving as .htm first.

I can't check this right now, but if that doesn't work, my only other
suggestion is that if merging using the technique described in the article I
previously mentioned actually works, then perhaps it is worth trying to
create your static links as if they wer dynamic links, e.g., instead of
their example

{ HYPERLINK { MERGEFIELD "Address1" } \*Mergeformat }

you could try

{ HYPERLINK { QUOTE "your hyperlink text" } \*Mergeformat }

or maybe

{ SET myhl "your hyperlink text" }{ HYPERLINK { REF mylt } \*Mergeformat }

If any of the above do work, please post back.

Peter Jamieson







"Nadine" wrote in message
...
Thank you for your response, but I'm not sure how to use it. The article
seems to imply that the hyperlinks are merge fields, but they're not. What
I'm trying to do is create a template that has all my contact info and
links
to my web sites in it, then send it as a mail-merge to my subscribers. So
the
hyperlinks are created in the Word Document, then the only thing I'm
merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for the
email merge? I'm not real clear on what the article is trying to tell me
to
do...

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in
this
case.

However, what happens may well depend on whether your hyperlink is
inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got it
to
work, but when I send an email merge, it converts all the hyperlinks to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the
links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email
links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I
have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Peter Jamieson]

The thing is that none of the stuff that Word can do in .doc format, such
as headers and footers, will get through an e-mail merge anyway

Unless, of course, you merge to an attachment.

Peter Jamieson
"Peter Jamieson" wrote in message
news
2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

That's what I meant by "static" links, i.e. the ones that the article does
/not/ talk about.

However, there's an another article at

http://support.microsoft.com/kb/287004/en-us

that discusses mmerge to email with Word XP which /might/ shed some light
on this. What it says is that
a. when you merge a "web page" to email, the hyperlinks disappear (as you
describe)
b. to work around, you have to save as a single-page microsoft .mht format
"web page" and merge it as an attachment
c. the "problem" (and I have to assume the specific one they describe) is
fixed in Word XP SP3

There is also an article at

http://support.microsoft.com/kb/813673/en-us

which might have to be applied as well.

So what I'm wondering is whether trhe merge would actually work if you
saved your mail merge main document as a web page (i.e. .htm, not .mht)
rather than a .doc, then do the merge as normal. (The article also assumes
you are trying to merge using HTML format). The thing is that none of the
stuff that Word can do in .doc format, such as headers and footers, will
get through an e-mail merge anyway, so you probably would not lose by
saving as .htm first.

I can't check this right now, but if that doesn't work, my only other
suggestion is that if merging using the technique described in the article
I previously mentioned actually works, then perhaps it is worth trying to
create your static links as if they wer dynamic links, e.g., instead of
their example

{ HYPERLINK { MERGEFIELD "Address1" } \*Mergeformat }

you could try

{ HYPERLINK { QUOTE "your hyperlink text" } \*Mergeformat }

or maybe

{ SET myhl "your hyperlink text" }{ HYPERLINK { REF mylt } \*Mergeformat }

If any of the above do work, please post back.

Peter Jamieson







"Nadine" wrote in message
...
Thank you for your response, but I'm not sure how to use it. The article
seems to imply that the hyperlinks are merge fields, but they're not.
What
I'm trying to do is create a template that has all my contact info and
links
to my web sites in it, then send it as a mail-merge to my subscribers. So
the
hyperlinks are created in the Word Document, then the only thing I'm
merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for the
email merge? I'm not real clear on what the article is trying to tell me
to
do...

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in
this
case.

However, what happens may well depend on whether your hyperlink is
inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got
it to
work, but when I send an email merge, it converts all the hyperlinks
to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the
links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email
links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I
have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Nadine]

Thanks for all the advice. Sorry it took me so long to get back to you. I was
on a business trip, and didn't have time to try any of this stuff until
yesterday. I thought that I had the latest Updates, because in
WordHelpAbout Word it said version/SP3, but when I clicked on find updates
that was there. So after updating pretty much all day, my mail merge finally
works like it should! Yay!!!! Hyperlinks included ;-)
--
Thanks for your help!
Nadine


"Peter Jamieson" wrote:

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

That's what I meant by "static" links, i.e. the ones that the article does
/not/ talk about.

However, there's an another article at

http://support.microsoft.com/kb/287004/en-us

that discusses mmerge to email with Word XP which /might/ shed some light on
this. What it says is that
a. when you merge a "web page" to email, the hyperlinks disappear (as you
describe)
b. to work around, you have to save as a single-page microsoft .mht format
"web page" and merge it as an attachment
c. the "problem" (and I have to assume the specific one they describe) is
fixed in Word XP SP3

There is also an article at

http://support.microsoft.com/kb/813673/en-us

which might have to be applied as well.

So what I'm wondering is whether trhe merge would actually work if you saved
your mail merge main document as a web page (i.e. .htm, not .mht) rather
than a .doc, then do the merge as normal. (The article also assumes you are
trying to merge using HTML format). The thing is that none of the stuff that
Word can do in .doc format, such as headers and footers, will get through an
e-mail merge anyway, so you probably would not lose by saving as .htm first.

I can't check this right now, but if that doesn't work, my only other
suggestion is that if merging using the technique described in the article I
previously mentioned actually works, then perhaps it is worth trying to
create your static links as if they wer dynamic links, e.g., instead of
their example

{ HYPERLINK { MERGEFIELD "Address1" } \*Mergeformat }

you could try

{ HYPERLINK { QUOTE "your hyperlink text" } \*Mergeformat }

or maybe

{ SET myhl "your hyperlink text" }{ HYPERLINK { REF mylt } \*Mergeformat }

If any of the above do work, please post back.

Peter Jamieson







"Nadine" wrote in message
...
Thank you for your response, but I'm not sure how to use it. The article
seems to imply that the hyperlinks are merge fields, but they're not. What
I'm trying to do is create a template that has all my contact info and
links
to my web sites in it, then send it as a mail-merge to my subscribers. So
the
hyperlinks are created in the Word Document, then the only thing I'm
merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for the
email merge? I'm not real clear on what the article is trying to tell me
to
do...

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in
this
case.

However, what happens may well depend on whether your hyperlink is
inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got it
to
work, but when I send an email merge, it converts all the hyperlinks to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the
links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email
links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I
have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Nadine]

Actually didn't have to do anything else but update. Now I can email-merge
from the .doc file, and all the 3 different kinds of hyperlinks in my letter
still go through. The http://support.microsoft.com/kb/813673 was the answer
to the problem I was having.
--
Thanks again!

Nadine


"Peter Jamieson" wrote:

The thing is that none of the stuff that Word can do in .doc format, such
as headers and footers, will get through an e-mail merge anyway

Unless, of course, you merge to an attachment.

Peter Jamieson
"Peter Jamieson" wrote in message
news
2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

That's what I meant by "static" links, i.e. the ones that the article does
/not/ talk about.

However, there's an another article at

http://support.microsoft.com/kb/287004/en-us

that discusses mmerge to email with Word XP which /might/ shed some light
on this. What it says is that
a. when you merge a "web page" to email, the hyperlinks disappear (as you
describe)
b. to work around, you have to save as a single-page microsoft .mht format
"web page" and merge it as an attachment
c. the "problem" (and I have to assume the specific one they describe) is
fixed in Word XP SP3

There is also an article at

http://support.microsoft.com/kb/813673/en-us

which might have to be applied as well.

So what I'm wondering is whether trhe merge would actually work if you
saved your mail merge main document as a web page (i.e. .htm, not .mht)
rather than a .doc, then do the merge as normal. (The article also assumes
you are trying to merge using HTML format). The thing is that none of the
stuff that Word can do in .doc format, such as headers and footers, will
get through an e-mail merge anyway, so you probably would not lose by
saving as .htm first.

I can't check this right now, but if that doesn't work, my only other
suggestion is that if merging using the technique described in the article
I previously mentioned actually works, then perhaps it is worth trying to
create your static links as if they wer dynamic links, e.g., instead of
their example

{ HYPERLINK { MERGEFIELD "Address1" } \*Mergeformat }

you could try

{ HYPERLINK { QUOTE "your hyperlink text" } \*Mergeformat }

or maybe

{ SET myhl "your hyperlink text" }{ HYPERLINK { REF mylt } \*Mergeformat }

If any of the above do work, please post back.

Peter Jamieson







"Nadine" wrote in message
...
Thank you for your response, but I'm not sure how to use it. The article
seems to imply that the hyperlinks are merge fields, but they're not.
What
I'm trying to do is create a template that has all my contact info and
links
to my web sites in it, then send it as a mail-merge to my subscribers. So
the
hyperlinks are created in the Word Document, then the only thing I'm
merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for the
email merge? I'm not real clear on what the article is trying to tell me
to
do...

2 - What is dynamic and static links? I put the hyperlinks in my document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in
this
case.

However, what happens may well depend on whether your hyperlink is
inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally got
it to
work, but when I send an email merge, it converts all the hyperlinks
to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and the
links
are still in the email, it only eliminates hyperlinks when I do a mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email
links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page, I
have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine

[Peter Jamieson]

Thanks, useful feedback.

Peter Jamieson
"Nadine" wrote in message
...
Actually didn't have to do anything else but update. Now I can email-merge
from the .doc file, and all the 3 different kinds of hyperlinks in my
letter
still go through. The http://support.microsoft.com/kb/813673 was the
answer
to the problem I was having.
--
Thanks again!

Nadine


"Peter Jamieson" wrote:

The thing is that none of the stuff that Word can do in .doc format,
such
as headers and footers, will get through an e-mail merge anyway

Unless, of course, you merge to an attachment.

Peter Jamieson
"Peter Jamieson" wrote in message
news
2 - What is dynamic and static links? I put the hyperlinks in my
document
using File MenuInsertHyperlink.

That's what I meant by "static" links, i.e. the ones that the article
does
/not/ talk about.

However, there's an another article at

http://support.microsoft.com/kb/287004/en-us

that discusses mmerge to email with Word XP which /might/ shed some
light
on this. What it says is that
a. when you merge a "web page" to email, the hyperlinks disappear (as
you
describe)
b. to work around, you have to save as a single-page microsoft .mht
format
"web page" and merge it as an attachment
c. the "problem" (and I have to assume the specific one they describe)
is
fixed in Word XP SP3

There is also an article at

http://support.microsoft.com/kb/813673/en-us

which might have to be applied as well.

So what I'm wondering is whether trhe merge would actually work if you
saved your mail merge main document as a web page (i.e. .htm, not .mht)
rather than a .doc, then do the merge as normal. (The article also
assumes
you are trying to merge using HTML format). The thing is that none of
the
stuff that Word can do in .doc format, such as headers and footers,
will
get through an e-mail merge anyway, so you probably would not lose by
saving as .htm first.

I can't check this right now, but if that doesn't work, my only other
suggestion is that if merging using the technique described in the
article
I previously mentioned actually works, then perhaps it is worth trying
to
create your static links as if they wer dynamic links, e.g., instead of
their example

{ HYPERLINK { MERGEFIELD "Address1" } \*Mergeformat }

you could try

{ HYPERLINK { QUOTE "your hyperlink text" } \*Mergeformat }

or maybe

{ SET myhl "your hyperlink text" }{ HYPERLINK { REF mylt }
\*Mergeformat }

If any of the above do work, please post back.

Peter Jamieson







"Nadine" wrote in message
...
Thank you for your response, but I'm not sure how to use it. The
article
seems to imply that the hyperlinks are merge fields, but they're not.
What
I'm trying to do is create a template that has all my contact info and
links
to my web sites in it, then send it as a mail-merge to my subscribers.
So
the
hyperlinks are created in the Word Document, then the only thing I'm
merging
is the Subscribers Name from my Contacts in Outlook.

I could try doing this, but then what data source do I use, and then
wouldn't I have to do two merges, one for the hyperlinks and one for
the
email merge? I'm not real clear on what the article is trying to tell
me
to
do...

2 - What is dynamic and static links? I put the hyperlinks in my
document
using File MenuInsertHyperlink.

Hope you can help some more!

--

"Peter Jamieson" wrote:

There are certainly problems in this area. I would start with

http://support.microsoft.com/default.aspx/kb/912679

I would also experiment with unchecking

Microsoft Office Button|Word Options|Advanced|Web
Options...Files"Update
links on save"

although I have no evidence to suggest that will make a difference in
this
case.

However, what happens may well depend on whether your hyperlink is
inserted
dynamically or is a "static" link.

Peter Jamieson



"Nadine" wrote in message
...
Okay, after struggling to get mail-merge working at all, finally
got
it to
work, but when I send an email merge, it converts all the
hyperlinks
to
just
formatted text.

In other words, the Text to Display for each link is there, but the
hyperlink is gone. I'm using Office XP (Word & Outlook 2002, SP3).

If I go to FileSendMail Recipient, then it sends the email and
the
links
are still in the email, it only eliminates hyperlinks when I do a
mail
merge.

I have 3 types of hyperlinks in the document: Web Page links, email
links,
and links to different parts of the page.

The document is saved both as a word document and as an HTML page,
I
have
this mail-merge issue with both files.
--
Thanks for any help & advice you can give me!

Nadine