[Adrian]

Hello Everyone,

I have Office 2003 with SP2 on my laptop and everytime I go to open a
document or SAVEAS a document whenever I click on the dropdown to select the
directory where I need to get/save the file my Word/Excell/Outlook freezes
for about 30 seconds while it generates the list.

I have reset my Normal.dot template but still no luck.

I've tried similar OPEN/SAVEAS actions from other programs (such as
wordpad/notepad/adobe) and none of them take that longer than 2 seconds to
list the directory structure.

Can someone please help me?

Thanks

[garfield-n-odie [MVP]]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.

Adrian wrote:

Hello Everyone,

I have Office 2003 with SP2 on my laptop and everytime I go to open a
document or SAVEAS a document whenever I click on the dropdown to select the
directory where I need to get/save the file my Word/Excell/Outlook freezes
for about 30 seconds while it generates the list.

I have reset my Normal.dot template but still no luck.

I've tried similar OPEN/SAVEAS actions from other programs (such as
wordpad/notepad/adobe) and none of them take that longer than 2 seconds to
list the directory structure.

Can someone please help me?

Thanks

[Adrian]

Even though this file is in My Documents which is mapped to c:\documents and
setting\xxxx\my documents and not on the Network drives?

Adrian

"garfield-n-odie [MVP]" wrote in
message ...
Right-click on the My Computer icon on the Windows desktop, left-click on
Disconnect Network Drive, and disconnect any mapped drives that are not
currently available.

Adrian wrote:

Hello Everyone,

I have Office 2003 with SP2 on my laptop and everytime I go to open a
document or SAVEAS a document whenever I click on the dropdown to select
the directory where I need to get/save the file my Word/Excell/Outlook
freezes for about 30 seconds while it generates the list.

I have reset my Normal.dot template but still no luck.

I've tried similar OPEN/SAVEAS actions from other programs (such as
wordpad/notepad/adobe) and none of them take that longer than 2 seconds
to list the directory structure.

Can someone please help me?

Thanks

[Bruce D]

That's correct. The problem you're having isn't with your file or where the
file is stored; it's in how Word is looking for the location. You said it
yourself: Word has to generate that list. And if there'a mapped network
drive that's not actually there, then Word has to wait for it to time out.
And that can take a while.



"Adrian" wrote:

Even though this file is in My Documents which is mapped to c:\documents and
setting\xxxx\my documents and not on the Network drives?

Adrian

"garfield-n-odie [MVP]" wrote in
message ...
Right-click on the My Computer icon on the Windows desktop, left-click on
Disconnect Network Drive, and disconnect any mapped drives that are not
currently available.

Adrian wrote:

Hello Everyone,

I have Office 2003 with SP2 on my laptop and everytime I go to open a
document or SAVEAS a document whenever I click on the dropdown to select
the directory where I need to get/save the file my Word/Excell/Outlook
freezes for about 30 seconds while it generates the list.

I have reset my Normal.dot template but still no luck.

I've tried similar OPEN/SAVEAS actions from other programs (such as
wordpad/notepad/adobe) and none of them take that longer than 2 seconds
to list the directory structure.

Can someone please help me?

Thanks