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#1
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Quick Access Toolbar customizations reset now and then...
One of our users customizes their quick access toolbar (Word 2007 Enterprise
Edition). They complain that every few weeks, the toolbar resets to its default settings and looses any Word commands that were added to it. What might be the possibla cause for this? -- thanks in advance for any help! elcia, MCTS: SQL2005, XML MCP |
#2
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Quick Access Toolbar customizations reset now and then...
The QAT is saved as a file 'Word.qat' in the user file area of Windows ie
C:\Documents and Settings\User Name\Local Settings\Application Data\Microsoft\OFFICE in Vista it is at C:\Users\username\AppData\Local\Microsoft\Office\ Is there some reason why this location should be lost e.g. when logging in/out of a networked system? Maybe the user could keep a backup of this file and restore it after such a problem occurs? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org elcia wrote: One of our users customizes their quick access toolbar (Word 2007 Enterprise Edition). They complain that every few weeks, the toolbar resets to its default settings and looses any Word commands that were added to it. What might be the possibla cause for this? |
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