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#1
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Why does WORD 2007 crash when closing?
When closing MS Word 2007 it always crashes (or stops working) and restarts.
Then it shows a "Close Program" button. |
#2
Posted to microsoft.public.word.docmanagement
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Why does WORD 2007 crash when closing?
Hi,
This is usually caused by restarting of a computer after an update when Word 2007 is running. See http://support.microsoft.com/?kbid=940791 for instructions on how to fix the problem. There have also been reports that this problem may be caused by corruption of the default template (Normal.dotm), temporary files that were created for documents that are opened, and certain HP printer drivers. -- Hope this helps, Pesach Shelnitz My Web site: http://makeofficework.com "donmar" wrote: When closing MS Word 2007 it always crashes (or stops working) and restarts. Then it shows a "Close Program" button. |
#3
Posted to microsoft.public.word.docmanagement
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Why does WORD 2007 crash when closing?
I had it happen with my HP printer. I changed the default printer to
PrimoPDF and it no longer happens. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Pesach Shelnitz" pesach18(AT)hotmail.com wrote in message ... Hi, This is usually caused by restarting of a computer after an update when Word 2007 is running. See http://support.microsoft.com/?kbid=940791 for instructions on how to fix the problem. There have also been reports that this problem may be caused by corruption of the default template (Normal.dotm), temporary files that were created for documents that are opened, and certain HP printer drivers. -- Hope this helps, Pesach Shelnitz My Web site: http://makeofficework.com "donmar" wrote: When closing MS Word 2007 it always crashes (or stops working) and restarts. Then it shows a "Close Program" button. |
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