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#1
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Word 2003 blank screen shut down
When using Word, upon opening a document the screen goes blank and I must
reboot the computer. I am using the following hardwa ABIT av8 motherboard; ATI Radeon 9600 xt video card; 1 gig ram; AMD 64 3200 cpu; XP Home and Office 2003. I have made sure that all the BIOS, Chipset, Drivers for all hardware and software are up to date and I still have the problem. I don't have any problem with any other applications, thus I am using the same computer to type this. Anyone that has had the same problem and a solution can you help me out. Brian |
#2
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Hi Brian,
See if deleting all Word temp files through Start=Find using the string ~$*.*;*.tmp then starting Word helps. If not, then repeat that step and hold down the ctrl key while starting Word. If it still is a problem you're graphics card driver may be over acclerated or out of date (although a new one may not be available yet from ATI). ======== "senor dobyns" wrote in message ... When using Word, upon opening a document the screen goes blank and I must reboot the computer. I am using the following hardwa ABIT av8 motherboard; ATI Radeon 9600 xt video card; 1 gig ram; AMD 64 3200 cpu; XP Home and Office 2003. I have made sure that all the BIOS, Chipset, Drivers for all hardware and software are up to date and I still have the problem. I don't have any problem with any other applications, thus I am using the same computer to type this. Anyone that has had the same problem and a solution can you help me out. Brian -- Let us know if this helped you, Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* Office 2003 Editions explained http://www.microsoft.com/uk/office/editions.mspx |
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