[Korme]

When creating a mail merge Word hangs after I choose the mail merge document
type... Word states "Not Responding" . I have left it for very long periods
of time to see if I would get some kind of error however it never does. I
end up having to CTRL, ALT, Delete many times to get it to close.

[Peter Jamieson]

1. Which version of Word?

2. What is the data source?

3. Can you get merge to work with /any/ data source? e.g. all you need
to test is a Word document containing a small table with 2 columns and
2-3 rows in a Word with the column names in row 1.

4. In some cases if the data source is actually an application (e.g.
Access) the application may pop up a dialog box that you do not see
because it is behind the main document window. If you alt-tab you may
see it and be able to respond.

5. Otherwise, I think you should consider using check and repair (or the
Office 2007 equivalent) and/or deleting your Word data key (there's
info. about that at http://support.microsoft.com/kb/921541 . FWIW doing
the check/repair does not check or delete the data key (Personally, I
tend actually to delete the data key first, even though I lose some
settings info. but my Word usage is probably quite atypical.)

Peter Jamieson

http://tips.pjmsn.me.uk

On 09/03/2010 22:23, Korme wrote:
When creating a mail merge Word hangs after I choose the mail merge document
type... Word states "Not Responding" . I have left it for very long periods
of time to see if I would get some kind of error however it never does. I
end up having to CTRL, ALT, Delete many times to get it to close.

[VerumSeeker]

On Mar 9, 4:23*pm, Korme wrote:
When creating a mail merge Word hangs after I choose the mail merge document
type... Word states "Not Responding" . *I have left it for very long periods
of time to see if I would get some kind of error however it never does. *I
end up having to CTRL, ALT, Delete many times to get it to close.


I am having the same problem.
I am using XP, Outlook 2007 and Word 2007. My data source is an Excel
2007 spreadsheet. The spreadsheet has 8 columns (one of which is
email address) and about 80 rows (so there are 80 contacts). So,
there is not much contact data.
I open Word, type out the message (and this is just a standard message
without any variable substitution) which is typically 2-3 paragraphs.
So, there is not much content data.
Then go to the Mailing tab and select recipients from an existing
list. Validate all the correct rows are checked and go to Finish and
Send. When I send, the first two (2) records are immediately sent
over to Outlook and then Word just freezes. I have to close Word and
re-open. Go back into the recipients list and uncheck the two records
that were sent, and go to Finish and Send. Then repeat the whole
process 38 more times to get my 80 emails sent.
This function worked 30 days ago with no issues. Something changed.
But I am not sure what. And there are no error messages or warnings
or hints about what is going wrong. I am not even sure what to look
at?