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#1
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Help will not display
This is a Word 2000 question.
This problem just started after 5 years of successful Word 2K use. When I select "Help", the help button appears in the taskbar (the bar at the bottom of the screen; I think that is the taskbar), but I cannot get it to open by clicking the button or any other way. For example, I can't get it to open from task manager. Is there an option somewhere that I have inadvertently changed? Other ideas? |
#2
Posted to microsoft.public.word.docmanagement
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IGNORE REQUEST: Help will not display
I have been unable to find a discussion group function that allows me to
delete my original post or I would have removed it. 5-10 minutes after selection, Help became active. Obviously, not a Word problem. "Runner" wrote: This is a Word 2000 question. This problem just started after 5 years of successful Word 2K use. When I select "Help", the help button appears in the taskbar (the bar at the bottom of the screen; I think that is the taskbar), but I cannot get it to open by clicking the button or any other way. For example, I can't get it to open from task manager. Is there an option somewhere that I have inadvertently changed? Other ideas? |
#3
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Help will not display
There are a myriad things that "could" cause this.
Have you done anything to Internet Explorer recently? Installed any "helper" application or toolbar for IE? Altered your firewall or antivirus settings? Internet Explorer is the display engine for Microsoft Help, so if you play with it, your help may indeed go bang... Sometimes you can bring it right by running "Detect and Repair" from the Word Help menu. You may be asked for the original CD when you do this, and you should expect it to run for up to 45 minutes (it's very thorough...) but it fixes most things... Hope this helps On 7/2/06 3:03 AM, in article , "Runner" wrote: This is a Word 2000 question. This problem just started after 5 years of successful Word 2K use. When I select "Help", the help button appears in the taskbar (the bar at the bottom of the screen; I think that is the taskbar), but I cannot get it to open by clicking the button or any other way. For example, I can't get it to open from task manager. Is there an option somewhere that I have inadvertently changed? Other ideas? -- Please reply to the newsgroup to maintain the thread. Please do not email me unless I ask you to. John McGhie Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer Sydney, Australia +61 (0) 4 1209 1410 |
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