[MrMick]

Hi all,
I recently had some problems and my computer guy re formatted my hard drive.
When I went to re install my Works Suite 2003 / Word 2002 it asks me for a 25
digit product key. I have my original box, minus the top flap for a rebate,
original 5 discs, the instuction manual and my original sales slip. I can't
find the product key anywhere anf I know I had it at one time as I had it
installed on my computer before the crash. The only thing I can't find is the
smaller box that held the discs. Email support has been no help. They tell me
support is no longer available for this item. I have many Word documents and
lists stored on my hard drive that I can't do anything with. How can I get my
product Key so I can use my program that I paid for, or am I out of luck and
have to buy another program? Any help woulf be appreciatted as I have been
struggling with this for over a mont.
thanks
Mick

[JoAnn Paules [MVP]]

Did this software come with your computer or did you purchase it elsewhere?

--

JoAnn Paules
MVP Microsoft [Publisher]




"MrMick" wrote in message
...
Hi all,
I recently had some problems and my computer guy re formatted my hard
drive.
When I went to re install my Works Suite 2003 / Word 2002 it asks me for a
25
digit product key. I have my original box, minus the top flap for a
rebate,
original 5 discs, the instuction manual and my original sales slip. I
can't
find the product key anywhere anf I know I had it at one time as I had it
installed on my computer before the crash. The only thing I can't find is
the
smaller box that held the discs. Email support has been no help. They tell
me
support is no longer available for this item. I have many Word documents
and
lists stored on my hard drive that I can't do anything with. How can I get
my
product Key so I can use my program that I paid for, or am I out of luck
and
have to buy another program? Any help woulf be appreciatted as I have been
struggling with this for over a mont.
thanks
Mick

[Suzanne S. Barnhill]

See €œHow to Obtain a New Product Key for Office Program Setup€�
http://support.microsoft.com/?kbid=823570

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"MrMick" wrote in message
...
Hi all,
I recently had some problems and my computer guy re formatted my hard
drive.
When I went to re install my Works Suite 2003 / Word 2002 it asks me for a
25
digit product key. I have my original box, minus the top flap for a
rebate,
original 5 discs, the instuction manual and my original sales slip. I
can't
find the product key anywhere anf I know I had it at one time as I had it
installed on my computer before the crash. The only thing I can't find is
the
smaller box that held the discs. Email support has been no help. They tell
me
support is no longer available for this item. I have many Word documents
and
lists stored on my hard drive that I can't do anything with. How can I get
my
product Key so I can use my program that I paid for, or am I out of luck
and
have to buy another program? Any help woulf be appreciatted as I have been
struggling with this for over a mont.
thanks
Mick

[MrMick]

I purchased Works Suite 2003 separately from Best Buy. I have all the
pacakaging and sales slip
Mick


"JoAnn Paules [MVP]" wrote:

Did this software come with your computer or did you purchase it elsewhere?

--

JoAnn Paules
MVP Microsoft [Publisher]




"MrMick" wrote in message
...
Hi all,
I recently had some problems and my computer guy re formatted my hard
drive.
When I went to re install my Works Suite 2003 / Word 2002 it asks me for a
25
digit product key. I have my original box, minus the top flap for a
rebate,
original 5 discs, the instuction manual and my original sales slip. I
can't
find the product key anywhere anf I know I had it at one time as I had it
installed on my computer before the crash. The only thing I can't find is
the
smaller box that held the discs. Email support has been no help. They tell
me
support is no longer available for this item. I have many Word documents
and
lists stored on my hard drive that I can't do anything with. How can I get
my
product Key so I can use my program that I paid for, or am I out of luck
and
have to buy another program? Any help woulf be appreciatted as I have been
struggling with this for over a mont.
thanks
Mick

[JoAnn Paules [MVP]]

That's a good thing - especially the receipt!

How to obtain a new product key for Office program setup
http://support.microsoft.com/default...b;en-us;823570


--

JoAnn Paules
MVP Microsoft [Publisher]




"MrMick" wrote in message
...
I purchased Works Suite 2003 separately from Best Buy. I have all the
pacakaging and sales slip
Mick


"JoAnn Paules [MVP]" wrote:

Did this software come with your computer or did you purchase it
elsewhere?

--

JoAnn Paules
MVP Microsoft [Publisher]




"MrMick" wrote in message
...
Hi all,
I recently had some problems and my computer guy re formatted my hard
drive.
When I went to re install my Works Suite 2003 / Word 2002 it asks me
for a
25
digit product key. I have my original box, minus the top flap for a
rebate,
original 5 discs, the instuction manual and my original sales slip. I
can't
find the product key anywhere anf I know I had it at one time as I had
it
installed on my computer before the crash. The only thing I can't find
is
the
smaller box that held the discs. Email support has been no help. They
tell
me
support is no longer available for this item. I have many Word
documents
and
lists stored on my hard drive that I can't do anything with. How can I
get
my
product Key so I can use my program that I paid for, or am I out of
luck
and
have to buy another program? Any help woulf be appreciatted as I have
been
struggling with this for over a mont.
thanks
Mick