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#1
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
We are experiencing a problem with footers reverting back to "same as
previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
#2
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
Hi
Do these documents have a common ancestry? Were they created from the same template, or created from one another using File Save As? If the documents share a common history, then there may be some corruption either in the template or in the 'base' document from which the others were generated using File Save As. Corruption of Word documents often manifests itself first in headers and footers. If this is likely, then follow the instructions he How can I recover a corrupt document or template - and why did it become corrupt? http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... We are experiencing a problem with footers reverting back to "same as previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
#3
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
Thanks Shauna. I'll try your suggestion below. They were created from the
same template but there are others who are using this template, creating documents and not having this problem. I would have expected an all or nothing scenario if the template was corrupt. Is this incorrect thinking? "Shauna Kelly" wrote: Hi Do these documents have a common ancestry? Were they created from the same template, or created from one another using File Save As? If the documents share a common history, then there may be some corruption either in the template or in the 'base' document from which the others were generated using File Save As. Corruption of Word documents often manifests itself first in headers and footers. If this is likely, then follow the instructions he How can I recover a corrupt document or template - and why did it become corrupt? http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... We are experiencing a problem with footers reverting back to "same as previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
#4
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
Hi
An all or nothing scenario would sound sensible. But I wonder whether, say, Document A was created from the template and it somehow acquired a problem. And then maybe the other problem documents were created as the children of Document A (eg created with File Save As). Maybe even they had some offending bit of text copied into them from Document A. In any case, if the technique described at http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm solves the problem, then you have good evidence that there was some corruption in the document. Shauna Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... Thanks Shauna. I'll try your suggestion below. They were created from the same template but there are others who are using this template, creating documents and not having this problem. I would have expected an all or nothing scenario if the template was corrupt. Is this incorrect thinking? "Shauna Kelly" wrote: Hi Do these documents have a common ancestry? Were they created from the same template, or created from one another using File Save As? If the documents share a common history, then there may be some corruption either in the template or in the 'base' document from which the others were generated using File Save As. Corruption of Word documents often manifests itself first in headers and footers. If this is likely, then follow the instructions he How can I recover a corrupt document or template - and why did it become corrupt? http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... We are experiencing a problem with footers reverting back to "same as previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
#5
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
Thanks for the link to the corrupt template explanation. Apparently some of
my people have been using Document Map and other ill-advised features. We didn't know of the problems with them until I started reading all the literature. I appreciate your help! "Shauna Kelly" wrote: Hi An all or nothing scenario would sound sensible. But I wonder whether, say, Document A was created from the template and it somehow acquired a problem. And then maybe the other problem documents were created as the children of Document A (eg created with File Save As). Maybe even they had some offending bit of text copied into them from Document A. In any case, if the technique described at http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm solves the problem, then you have good evidence that there was some corruption in the document. Shauna Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... Thanks Shauna. I'll try your suggestion below. They were created from the same template but there are others who are using this template, creating documents and not having this problem. I would have expected an all or nothing scenario if the template was corrupt. Is this incorrect thinking? "Shauna Kelly" wrote: Hi Do these documents have a common ancestry? Were they created from the same template, or created from one another using File Save As? If the documents share a common history, then there may be some corruption either in the template or in the 'base' document from which the others were generated using File Save As. Corruption of Word documents often manifests itself first in headers and footers. If this is likely, then follow the instructions he How can I recover a corrupt document or template - and why did it become corrupt? http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... We are experiencing a problem with footers reverting back to "same as previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
#6
Posted to microsoft.public.word.pagelayout
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Reverting to "same as previous"
Hi
For what it's worth, I use Document Map in Word 2002 and 2003 with no problems at all. I find it very useful. But I won't turn it on in Word 2000 or before, because I've had it crash documents on me more times than I care to remember. Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... Thanks for the link to the corrupt template explanation. Apparently some of my people have been using Document Map and other ill-advised features. We didn't know of the problems with them until I started reading all the literature. I appreciate your help! "Shauna Kelly" wrote: Hi An all or nothing scenario would sound sensible. But I wonder whether, say, Document A was created from the template and it somehow acquired a problem. And then maybe the other problem documents were created as the children of Document A (eg created with File Save As). Maybe even they had some offending bit of text copied into them from Document A. In any case, if the technique described at http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm solves the problem, then you have good evidence that there was some corruption in the document. Shauna Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... Thanks Shauna. I'll try your suggestion below. They were created from the same template but there are others who are using this template, creating documents and not having this problem. I would have expected an all or nothing scenario if the template was corrupt. Is this incorrect thinking? "Shauna Kelly" wrote: Hi Do these documents have a common ancestry? Were they created from the same template, or created from one another using File Save As? If the documents share a common history, then there may be some corruption either in the template or in the 'base' document from which the others were generated using File Save As. Corruption of Word documents often manifests itself first in headers and footers. If this is likely, then follow the instructions he How can I recover a corrupt document or template - and why did it become corrupt? http://www.word.mvps.org/FAQs/AppErrors/CorruptDoc.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "songinthedark" wrote in message ... We are experiencing a problem with footers reverting back to "same as previous" even though this option has been turned off in the sections and the footers were physically changed to something else. The file was saved, closed, and when re-opened we discovered the problem. It didn't happen to all the sections, just some of them and it has happened to different people on different computers with different documents. Any thoughts? |
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