[mmarton]

Hi:

I read all of the threads concerning problems with opening MS Word files (and
Office files in general), but not of the fixes seem to work.

I have Office 2003. I've been getting the "The file _____.doc is not
available" message when trying to open a Word document. I can open the
document in Wordpad, paste it into a new Word document, save the document,
close it, but get the same message when I try opening it again.

I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem
on other PCs with AVG Free and Office, only this dell notebook. And the
problem began well after loading AVG Free.

Any new ideas?

Thanks.

[Terry Farrell]

Temporarily uninstall AVG and test again.

--
Terry Farrell - MSWord MVP

"mmarton" u53135@uwe wrote in message news:98c6dc07ab661@uwe...
Hi:

I read all of the threads concerning problems with opening MS Word files
(and
Office files in general), but not of the fixes seem to work.

I have Office 2003. I've been getting the "The file _____.doc is not
available" message when trying to open a Word document. I can open the
document in Wordpad, paste it into a new Word document, save the document,
close it, but get the same message when I try opening it again.

I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a
problem
on other PCs with AVG Free and Office, only this dell notebook. And the
problem began well after loading AVG Free.

Any new ideas?

Thanks.

[garfield-n-odie [MVP]]

Did this dell notebook ever have some version of Norton Antivirus
on it (maybe a free trial version that came preinstalled on it by
dell)? If yes, then you may need to manually unregister the
officeav.dll file.

mmarton wrote:

Hi:

I read all of the threads concerning problems with opening MS Word files (and
Office files in general), but not of the fixes seem to work.

I have Office 2003. I've been getting the "The file _____.doc is not
available" message when trying to open a Word document. I can open the
document in Wordpad, paste it into a new Word document, save the document,
close it, but get the same message when I try opening it again.

I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a problem
on other PCs with AVG Free and Office, only this dell notebook. And the
problem began well after loading AVG Free.

Any new ideas?

Thanks.

[Graham Mayor]

I believe recent versions of AVG setup allow you to select which functions
you wish to install. Uncheck the one relating to Office documents.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



mmarton wrote:
Hi:

I read all of the threads concerning problems with opening MS Word
files (and Office files in general), but not of the fixes seem to
work.

I have Office 2003. I've been getting the "The file _____.doc is not
available" message when trying to open a Word document. I can open
the document in Wordpad, paste it into a new Word document, save the
document, close it, but get the same message when I try opening it
again.

I don't have Norton Anti-Virus. I use AVG Free 8.5. I never had a
problem on other PCs with AVG Free and Office, only this dell
notebook. And the problem began well after loading AVG Free.

Any new ideas?

Thanks.