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Cindy H. Cindy H. is offline
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Default Saving a .dotx file to .docx

I have one user that has saved a .dotx template to a .docx document using
Save As and changing the file type. While working on the saved .docx
document, Word is locking up and asking to send an error report to Microsoft.

Not knowing much about Word templates, is the way she is saving it from a
..dotx to .docx the problem? Can templates be changed to regular documents by
saving them and changing the file type? Thhink you for your assistance.
Cindy


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Herb Tyson [MVP] Herb Tyson [MVP] is offline
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Default Saving a .dotx file to .docx

Saving a .dotx to .docx, and vice versa, are fully supported, and should not
cause problems. The problem might be due to document corruption from some
other cause.

--
Herb Tyson MS MVP
Author of the Word Bible
Blog: http://word.herbtyson.com
Web: http://www.herbtyson.com

"Cindy H." Cindy wrote in message
...
I have one user that has saved a .dotx template to a .docx document using
Save As and changing the file type. While working on the saved .docx
document, Word is locking up and asking to send an error report to
Microsoft.

Not knowing much about Word templates, is the way she is saving it from a
.dotx to .docx the problem? Can templates be changed to regular documents
by
saving them and changing the file type? Thhink you for your assistance.
Cindy


  #3   Report Post  
Posted to microsoft.public.word.docmanagement
Herb Tyson [MVP] Herb Tyson [MVP] is offline
external usenet poster
 
Posts: 2,936
Default Saving a .dotx file to .docx

Saving a .dotx to .docx, and vice versa, are fully supported, and should not
cause problems. The problem might be due to document corruption from some
other cause.

--
Herb Tyson MS MVP
Author of the Word Bible
Blog: http://word.herbtyson.com
Web: http://www.herbtyson.com

"Cindy H." Cindy wrote in message
...
I have one user that has saved a .dotx template to a .docx document using
Save As and changing the file type. While working on the saved .docx
document, Word is locking up and asking to send an error report to
Microsoft.

Not knowing much about Word templates, is the way she is saving it from a
.dotx to .docx the problem? Can templates be changed to regular documents
by
saving them and changing the file type? Thhink you for your assistance.
Cindy


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