I am having trouble opening attachments from e-mails. I just get a grey
blank screen sometimes. Sometimes it works just fine.

If you go to ToolsOptionsReadSecurity and untick "Do not allow ..."
you should be able to open attachments.

Regards.

Bill Ridgeway
Computer Solutions

"stacie" wrote in message
...
I am having trouble opening attachments from e-mails. I just get a grey
blank screen sometimes. Sometimes it works just fine.

As a general rule, it's not advisable to open any attachment directly,
especially Word documents. Quite aside from the risk of macro viruses
(though they will usually be intercepted by your AV), the real danger is
that you will edit the document and, despite repeated saves, find that you
have not really saved your changes because the document is opened in and
saved to a temp folder, whence it is deleted when you quit Word. Instead,
save the document to a Word document folder, then open it from there.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
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"stacie" wrote in message
...
I am having trouble opening attachments from e-mails. I just get a grey
blank screen sometimes. Sometimes it works just fine.