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#1
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Keys don't work sometimes
I am using Outlook 2007, which (I am told) is using Word 2007 for its
Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#2
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Keys don't work sometimes
I do sometimes encounter the behavior you're talking about. In my case, I've
traced it to the IntelliPoint 6.x mouse drivers, and the 5-button mouse whose buttons I have reassigned. Sometimes, when I press a button that is mapped to Alt+some keystroke, the system suddenly thinks that the Alt key is being pressed all the time. This then affects keystrokes, as well. If I tap and release the Alt key, that clears the state, and keystrokes start working correctly again. It was really puzzling for the longest time, since I never connected the mouse behavior to that of the keyboard. So, my suggestion would be to try tapping and releasing the Alt key (perhaps the Shift and Ctrl keys as well) the next time it happens to see if that clears the problem. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#3
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Keys don't work sometimes
To add to Herb's reply, please note that Outlook 2007 does NOT use Word as
its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#4
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
Right--and I should have corrected the misstatement... Even so, however,
Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#5
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
No disagreement on that part. I was just clarifying things g
Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#6
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Keys don't work sometimes
Ok, so where do I go from here?
My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#7
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
You could try renaming email.dot to email.bad and let it recreate a new one.
(Also delete any temp or abandoned versions of the email.dot at the same time). Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#8
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
Terry Farrell wrote:
You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#9
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
Reasonable enough, since the email template is evidently part of the
executable itself. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Frank Rizzo" wrote in message ... Terry Farrell wrote: You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#10
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
When I get an odd glitch like that, my next step is to try to isolate it as
a settings issue, if that can be done. The best way to do that would be to create a new Windows user, and see if the new "user" experiences the identical problem. The thing is... however, that you've indicated that the problem is intermittent... and that even when it happens, you can often get the keyboard to respond after several attempts. It's almost as if there were a keystroke monitor that's "watching" what you're doing, and sometimes absorbing the keystrokes rather than passing them along. Have you ruled out viruses/malware/spyware? -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Frank Rizzo" wrote in message ... Terry Farrell wrote: You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#11
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
Hi Frank,
For Office 2007, the default template Outlook 2007 uses when composing email messages is named NormalEmail.dotm, although Email.dot would usually be there as well. ============ "Frank Rizzo" wrote in message ... I don't have an email.dot file. Anywhere. -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
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#12
Posted to microsoft.public.word.newusers
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Keys don't work sometimes
I believe it should be NormalEmail.dotm.
~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx "Frank Rizzo" wrote in message ... Terry Farrell wrote: You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#13
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Keys don't work sometimes
Actually, it is NormalEmail.dotx for OL 2007 and it resides alongside Word's
normal.dotx in Username, AppData, Roaming, Microsoft, Templates folder. Terry "Frank Rizzo" wrote in message ... Terry Farrell wrote: You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#14
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Keys don't work sometimes
Yep, I corrected myself but somehow it never went until I logged back in
this morning. Bizarre! Terry "Beth Melton" wrote in message ... I believe it should be NormalEmail.dotm. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx "Frank Rizzo" wrote in message ... Terry Farrell wrote: You could try renaming email.dot to email.bad and let it recreate a new one. (Also delete any temp or abandoned versions of the email.dot at the same time). I don't have an email.dot file. Anywhere. Terry "Frank Rizzo" wrote in message ... Ok, so where do I go from here? My mouse is a simple MS wheel mouse optical USB and does not have any side buttons or anything. I don't have any mouse utilities and there are no Intellimouse drivers on the system other than what came with XP. All the other applications work fine, including Word. The problem only occurs in Outlook. So given that Outlook uses its own editor, I guess the problem is there? Regards Terry Farrell wrote: No disagreement on that part. I was just clarifying things g Terry "Herb Tyson [MVP]" wrote in message ... Right--and I should have corrected the misstatement... Even so, however, Ctrl+Left arrow should skip to the previous word not only in Outlook and Word, but in just about every Windows application that displays text. So, if it's not happening, then something is interfering with the keystrokes. -- Herb Tyson MS MVP Author of the Word 2007 Bible Blog: http://word2007bible.herbtyson.com Web: http://www.herbtyson.com "Terry Farrell" wrote in message ... To add to Herb's reply, please note that Outlook 2007 does NOT use Word as its email editor. It now uses its own editor which mimics Word 2007 in many ways but runs in its own dll. Any changes made to Word's options are not conveyed to the Outlook editor: you need to set up the options for Outlook separately. -- Terry Farrell - MSWord MVP "Frank Rizzo" wrote in message ... I am using Outlook 2007, which (I am told) is using Word 2007 for its Compose Email window. I compose messages in HTML format. Sometimes, in the Compose window, when I try to do Ctrl + Left Arrow to jump to the previous word, nothing happens. I have to press Ctrl + Left Arrow several times for the editor to actually respond. Is this a problem anyone has seen? I've tried the Outlook NG, but they sent me here. |
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#15
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Keys don't work sometimes
I deleted the file, then restarted Outlook and the results so far are
encouraging. Haven't encountered the issue in 5 minutes of use. Bob Buckland ?:-) wrote: Hi Frank, For Office 2007, the default template Outlook 2007 uses when composing email messages is named NormalEmail.dotm, although Email.dot would usually be there as well. ============ "Frank Rizzo" wrote in message ... I don't have an email.dot file. Anywhere. |
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