[Nancy]

I just received this new laptop, and have never had this problem before. None
of my co-workers have it. When I click a Word document link, Word actually
opens, but the document that opens is blank. This has been going on for a few
weeks and nothing I do seems to work.

I've been having my co-workers open the documents and print them out for me,
but why is this happening and what can I do to fix it? It happens on all Word
documents I open from a link.

Thanks for your help,
Nancy

[Jay Freedman]

Try http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


Nancy wrote:
I just received this new laptop, and have never had this problem
before. None of my co-workers have it. When I click a Word document
link, Word actually opens, but the document that opens is blank. This
has been going on for a few weeks and nothing I do seems to work.

I've been having my co-workers open the documents and print them out
for me, but why is this happening and what can I do to fix it? It
happens on all Word documents I open from a link.

Thanks for your help,
Nancy

[Nancy]

Nothing changed, Jay.

"Jay Freedman" wrote:

Try http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


Nancy wrote:
I just received this new laptop, and have never had this problem
before. None of my co-workers have it. When I click a Word document
link, Word actually opens, but the document that opens is blank. This
has been going on for a few weeks and nothing I do seems to work.

I've been having my co-workers open the documents and print them out
for me, but why is this happening and what can I do to fix it? It
happens on all Word documents I open from a link.

Thanks for your help,
Nancy

[Jay Freedman]

It was worth a try. ;-)

Can you open Word and then use File Open to bring up existing documents?

If that works, then the problem spot is probably in the connection between
Windows Explorer and Word. It's a little involved to get to, but easy to
fix.

- In Windows Explorer, click Tools Folder Options, and then click the File
Types tab.
- Select the DOC entry in the list.
- Click the Advanced button.
- Select the Open item in the list.
- Click the Edit button.
- In the box labeled "Application to perform action", make sure the entry is

"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde

(If you have Office 2003, the number 11 is correct; if you have Office XP,
it
should be 10; and if you have Office 2000 it should be 9.)

- In the box labeled "DDE Message", make sure the entry is

[REM _DDE_Direct][FileOpen("%1")]

The Application box should say WinWord and the Topic box should say
System.
The "DDE Apllication Nor Running" box should be empty.

- Click OK in each dialog until you get back to Windows Explorer.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.


Nancy wrote:
Nothing changed, Jay.

"Jay Freedman" wrote:

Try http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.


Nancy wrote:
I just received this new laptop, and have never had this problem
before. None of my co-workers have it. When I click a Word document
link, Word actually opens, but the document that opens is blank.
This has been going on for a few weeks and nothing I do seems to
work.

I've been having my co-workers open the documents and print them out
for me, but why is this happening and what can I do to fix it? It
happens on all Word documents I open from a link.

Thanks for your help,
Nancy