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#1
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glitch in MailMerge Helper ??
I was very excited to read on these forums about where the find the good ol'
MailMerge Helper icon in Word 2003. However, there appears to be a glitch in this function. In using MailMerge Helper to select records from an Access 2003 database, MailMergeHelper selects one incorrect records (usually record 1) and sometimes drops one valid record. Is this a known glitch? Are there fixes? |
#2
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BTW, without closing the main document, I did the merge function using the
new way by clicking the Mail Merge Recipients icon and got the correct records. I double- and triple-checked the parameters in the select records portion of MailMergeHelper and am very sure it was correct. Another person in the office has also been getting incorrect results. "Heart-of-Dixie" wrote: I was very excited to read on these forums about where the find the good ol' MailMerge Helper icon in Word 2003. However, there appears to be a glitch in this function. In using MailMerge Helper to select records from an Access 2003 database, MailMergeHelper selects one incorrect records (usually record 1) and sometimes drops one valid record. Is this a known glitch? Are there fixes? |
#3
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Hi ?B?SGVhcnQtb2YtRGl4aWU=?=,
BTW, without closing the main document, I did the merge function using the new way by clicking the Mail Merge Recipients icon and got the correct records. I double- and triple-checked the parameters in the select records portion of MailMergeHelper and am very sure it was correct. Another person in the office has also been getting incorrect results. If you - close Word - rename Normal.dot to NormalOLD.dot - start Word - set up a test merge, with the MM Helper, in the new document you get Does this merge work as you'd expect? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#4
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If you - close Word - rename Normal.dot to NormalOLD.dot - start Word - set up a test merge, with the MM Helper, in the new document you get Does this merge work as you'd expect? Cindy Meister Cindy, Microsoft Word was not open when I tried to rename the file. However, I got an error message saying that the program was running. Just to make sure nothing was running in the background, I opened Word and then closed it, but I got the same error message when trying to rename the file. I was trying to rename it through My Computer. thanks for your help! INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#5
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Use Ctrl+Alt+Delete to bring up the Task Manager to see if there is another
copy of Word running in the background, maybe even go to the Processes tab and look for Winword.exe and select that and then Click on End Process. Or if you are not comfortable doing this, restart your computer. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Heart-of-Dixie" wrote in message ... If you - close Word - rename Normal.dot to NormalOLD.dot - start Word - set up a test merge, with the MM Helper, in the new document you get Does this merge work as you'd expect? Cindy Meister Cindy, Microsoft Word was not open when I tried to rename the file. However, I got an error message saying that the program was running. Just to make sure nothing was running in the background, I opened Word and then closed it, but I got the same error message when trying to rename the file. I was trying to rename it through My Computer. thanks for your help! INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#6
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Hi ?B?SGVhcnQtb2YtRGl4aWU=?=,
Microsoft Word was not open when I tried to rename the file. However, I got an error message saying that the program was running. Was Outlook running? If you use Word as your Outlook email editor, this could be keeping Word open. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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