Normal.dot should never be read-only, nor should it be shared. My best guess
is that you haven't disabled adaptive menus.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Reed" wrote in message
...
The pull-down menus I created in custom toolbar and some in other toolbars
keep changing, moving around, or just plain dissappear. Anyone know
what's
going on? We had to make our Normal.dot read only because when we don't
that's what happens.