[Martini]

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[Peter Jamieson]

I do not know whether it will make a difference in this case, but as a
general rule it is better to start a merge that uses Outlook data by
selecting the contacts in Outlook then using Outlook Tools|Mail Merge...

Peter Jamieson
"Martini" wrote in message
...
I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just
shuts
down and nothing happens ! If I then reopen word it asks if I would like
to
open the recovered document. Hope someone can help.

[Bevdotcom]

Peter,
I am running Office 2007 and Vista. Have used Word Mail Merge successfully
to send out individual emails to a contact list in Outlook. Have 4 or 5 of
same saved with the link to the Outlook contacts. This week I began to
created new mailout in same manner. Start Word, do mail merge, click on
choose receipents; choose outlook- Word closes - no error msg, nothing.
I've done all the diagnostics and even ran SCANPST to be sure outlook pst
folder was good. Nothing changes. Just seems like it bombs when outlook is
chosen.
Read your idea of using Outlook as starting point instead of Word and in
fact it works. Still bothered though about why Word doesn't all of a sudden.
Perferred Word because it was less steps to accomplish selecting names from
my list. Any ideas.

"Peter Jamieson" wrote:

I do not know whether it will make a difference in this case, but as a
general rule it is better to start a merge that uses Outlook data by
selecting the contacts in Outlook then using Outlook Tools|Mail Merge...

Peter Jamieson
"Martini" wrote in message
...
I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just
shuts
down and nothing happens ! If I then reopen word it asks if I would like
to
open the recovered document. Hope someone can help.

[Graham Mayor]

Bevdotcom wrote:
Read your idea of using Outlook as starting point instead of Word and
in fact it works. Still bothered though about why Word doesn't all
of a sudden. Perferred Word because it was less steps to accomplish
selecting names from my list. Any ideas.

Fewer steps? You select the entries you want to merge in Outlook before you
run the merge then merge all of them. If you use Outlook's filtering it
becomes far more simple to start from Outlook
http://www.gmayor.com/mailmerge_from_outlook.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org

[Peter Jamieson]

Personally I think "Initiate from Outlook" is the way to go, but mainly
because the other approach has not been maintained.
If you were used to selecting a contacts folder from Word and could do
everything you wanted that way, it would be few steps than
a. possibly opening Outlook (which not everyne keeps open)
b. or switching to Outlook
c. opening the contacts folder (because you do have to select some
contacts)
d. selecting
e. using Tools|Mail merge... and making sure you've set all the options you
need
f. etc.

In fact, if you could successfully save your regular mail merge main
documents with the correct Contacts folder attached (without going through
that contacts folder selection thing every time) then it would be even
easier, and how most people who primarily work in Word probably actually
want to do merges most of the time. If you mostly work in Outlook, things
would obviously look a lot different.

Just my 2c-worth...

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Graham Mayor" wrote in message
...
Bevdotcom wrote:
Read your idea of using Outlook as starting point instead of Word and
in fact it works. Still bothered though about why Word doesn't all
of a sudden. Perferred Word because it was less steps to accomplish
selecting names from my list. Any ideas.

Fewer steps? You select the entries you want to merge in Outlook before
you run the merge then merge all of them. If you use Outlook's filtering
it becomes far more simple to start from Outlook
http://www.gmayor.com/mailmerge_from_outlook.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org

[Bevdotcom]

I appreciate both your and Mr. Mayor's comments. The Outlook approach does
currently work for me and I am doomed to use it since the Word approach just
stopped working. I am very happy to have at least one way to do what needs
to be done. You mentioned that "the other approach has not been maintained"
referring to Word I suppose. Could you eloborate? I would like to
understand why Word would have worked perfectly for several months and then
just quit! Could it be that some recent update to Office 2007 or the like
just stepped on the Mail Merge feature?

"Peter Jamieson" wrote:

Personally I think "Initiate from Outlook" is the way to go, but mainly
because the other approach has not been maintained.
If you were used to selecting a contacts folder from Word and could do
everything you wanted that way, it would be few steps than
a. possibly opening Outlook (which not everyne keeps open)
b. or switching to Outlook
c. opening the contacts folder (because you do have to select some
contacts)
d. selecting
e. using Tools|Mail merge... and making sure you've set all the options you
need
f. etc.

In fact, if you could successfully save your regular mail merge main
documents with the correct Contacts folder attached (without going through
that contacts folder selection thing every time) then it would be even
easier, and how most people who primarily work in Word probably actually
want to do merges most of the time. If you mostly work in Outlook, things
would obviously look a lot different.

Just my 2c-worth...

--
Peter Jamieson
http://tips.pjmsn.me.uk

"Graham Mayor" wrote in message
...
Bevdotcom wrote:
Read your idea of using Outlook as starting point instead of Word and
in fact it works. Still bothered though about why Word doesn't all
of a sudden. Perferred Word because it was less steps to accomplish
selecting names from my list. Any ideas.

Fewer steps? You select the entries you want to merge in Outlook before
you run the merge then merge all of them. If you use Outlook's filtering
it becomes far more simple to start from Outlook
http://www.gmayor.com/mailmerge_from_outlook.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org

[Bevdotcom]

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[Martini]

After the trial period I upgraded to the full Office 2007 Small Business
Edition version and that solved the problem, so I can only assume that the
trial had limited functionality.

"Bevdotcom" wrote:

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[Bevdotcom]

Thanks for your reply. Since mine has always been the full version and was
working and then just stopped I guess we didn't have the same cause.

"Martini" wrote:

After the trial period I upgraded to the full Office 2007 Small Business
Edition version and that solved the problem, so I can only assume that the
trial had limited functionality.

"Bevdotcom" wrote:

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[Heavy Metal Lust Queen[_2_]]

I am also having this problem!!!

I don't want to do the open from Outlook approach because I have thousands
of contacts in Outlook & the list that I am trying to merge is a typed list
that is not in alphabetical order. So I am having to go up & down through all
my contacts in Outlook & holding the shift key down to make sure each name is
highlighted (God forbid I accidentally miss & unhighlight all the names I've
highlighted & have to start over again).
When I used to do mail merge from Word, I was able to go down the list &
check the box next to the name of the person I wanted to add to my list. To
do it from Outlook is very time consuming. Unless you all know of a way to
just check boxes next to names that I am unaware of?

Is there just no way to fix this problem & do it from Word like we used to?

Thanks!




"Bevdotcom" wrote:

Thanks for your reply. Since mine has always been the full version and was
working and then just stopped I guess we didn't have the same cause.

"Martini" wrote:

After the trial period I upgraded to the full Office 2007 Small Business
Edition version and that solved the problem, so I can only assume that the
trial had limited functionality.

"Bevdotcom" wrote:

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[Bevdotcom]

I hear your frustration. This is irritating, I know. I'm no expert but try
this idea:
Open outlook to your contacts; choose a view that puts the contacts in
alphabetical order (or whatever order will make it easy for you to find the
ones you want); do the mail merge and select ALL contacts.
The next step will get you to Word. Now EDIT RECIEPIENTS.
You'll see the list of names you are accustomed to in Word. Uncheck all of
them and then just find the ones you want and check them. No iffy
highlighting.
I think you can then save the chosen list somehow but I haven't worked that
all the way thru - this is just quick and dirty.
Hope it helps

"Heavy Metal Lust Queen" wrote:

I am also having this problem!!!

I don't want to do the open from Outlook approach because I have thousands
of contacts in Outlook & the list that I am trying to merge is a typed list
that is not in alphabetical order. So I am having to go up & down through all
my contacts in Outlook & holding the shift key down to make sure each name is
highlighted (God forbid I accidentally miss & unhighlight all the names I've
highlighted & have to start over again).
When I used to do mail merge from Word, I was able to go down the list &
check the box next to the name of the person I wanted to add to my list. To
do it from Outlook is very time consuming. Unless you all know of a way to
just check boxes next to names that I am unaware of?

Is there just no way to fix this problem & do it from Word like we used to?

Thanks!




"Bevdotcom" wrote:

Thanks for your reply. Since mine has always been the full version and was
working and then just stopped I guess we didn't have the same cause.

"Martini" wrote:

After the trial period I upgraded to the full Office 2007 Small Business
Edition version and that solved the problem, so I can only assume that the
trial had limited functionality.

"Bevdotcom" wrote:

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.

[OC-Newbie]

Just to support you in your frustration, exact same problem running XP with
Office Pro 2007 and have added Outlook 07 with Business Contact Manager.

It's supposed to to easy ? This is my first go with Outlook and BCM and was
getting extremely frustrated before reading you have the same problems. How
is ACT or Prophet standing up?

Thanks for any advice...

"Bevdotcom" wrote:

I am having exactly the same problem using Office 2007 Pro. I have
successfully accomplished sending emailings this way for serveral months and
now - tried to make a new one and this happens. In addition my old saved
documents that did work now fail when I give persmission to use Outlook...
What solution did you find?

"Martini" wrote:

I an using the Office 2007 Small Business Edition Trial and have a problem
using Mail Merge in Word 2007. I create the mailing as normal then chose
'select recipients' then 'select from outlook contacts' then word just shuts
down and nothing happens ! If I then reopen word it asks if I would like to
open the recovered document. Hope someone can help.