I am a long time 97 user. I am trying to help someone
using 2000 create a template for work. I walked her
through creating a template today (over the phone). When
she tried to use the template though, none of the fields
were saved with the template. The fields were there when
she saved the template. These are just blank fields used
as placeholders in the template to move from one heading
to the next, not to pull data from elsewhere. What's in
the newer versions that could make this happen? TIA

Hi Lori,

What do you mean by "blank fields"? How were they inserted?

Are you sure the fields are really gone (since you couldn't
see the document)? How did you/she determine this?

Are you absolutely certain she saved as a WORD DOCUMENT, and
not in some other file format? That would be the first
thought that occurs to me. I'm not aware of any general
problem that would "lose" fields or any other document
content when saving...

I am a long time 97 user. I am trying to help someone
using 2000 create a template for work. I walked her
through creating a template today (over the phone). When
she tried to use the template though, none of the fields
were saved with the template. The fields were there when
she saved the template. These are just blank fields used
as placeholders in the template to move from one heading
to the next, not to pull data from elsewhere. What's in
the newer versions that could make this happen?


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun
8 2004)
http://www.word.mvps.org

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