[Laura Battarbee]

Some colleagues of mine have word crash after creating some labels through
mail merge.

Using the same excel source file for the data some people can edit the
document fine after the merge, but for others it crashes.

A difference we have noticed is that for the people it works for they DO NOT
have 'manual feed' as a tray option. For the people it doesn't work for they
have the manual feed option but regardless of what tray they select Word
still crashes.

Any ideas why there would be a difference of tray options? It seems to be
profile related, as we have had 2 different people log on to the same
machine and have seen the different results (while connected to the same
printers etc)

Thanks!