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jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

On one of my other PCs (WinXP Pro, Office 2007) I created a word document
(docx - compatibility mode). When I open the document (docx - compatibility
mode) on my Vista Ultimate system (Office 2007) I cannot select any of the
text with my cursor. If I go back to the WinXP system all seems to function
normally. On my Vista system I also noticed that I cannot click in the
vertical scroll bar area. I also noticed that I can use the arrow keys to
move around in the document. When I open a PowerPoint or Excel file I don't
have this cursor issue. When I close Word I'm informed that it has stopped
working.

I just attempted to create a new test document on the Vista system and I see
the same issues as with the other document. Therefore I don't think it has
anything to do with the document.

I was going to attempt a repair, as you can do in 2003, but I could not find
the darn option. OK now I found it, MS has renamed the darn function and put
it in a different place (thank you MS for making word so much better, ops do
I sound bitter, sorry). When I open the options window I cannot use the
mouse or arrow keys to select Resources or anything in the Nav pane but I
can use the mouse in the right-half of the window.

I'm in the process of moving to the Vista system and I'm not sure just when
the word issue appeared but originally all was OK.

  #2   Report Post  
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Terry Farrell Terry Farrell is offline
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Posts: 2,904
Default Cannot work with Word 2007 docx

See my reply to your previous post about corrupt DataKey.

Terry

"jgt" wrote in message
...
On one of my other PCs (WinXP Pro, Office 2007) I created a word document
(docx - compatibility mode). When I open the document (docx -
compatibility
mode) on my Vista Ultimate system (Office 2007) I cannot select any of the
text with my cursor. If I go back to the WinXP system all seems to
function
normally. On my Vista system I also noticed that I cannot click in the
vertical scroll bar area. I also noticed that I can use the arrow keys to
move around in the document. When I open a PowerPoint or Excel file I
don't
have this cursor issue. When I close Word I'm informed that it has stopped
working.

I just attempted to create a new test document on the Vista system and I
see
the same issues as with the other document. Therefore I don't think it has
anything to do with the document.

I was going to attempt a repair, as you can do in 2003, but I could not
find
the darn option. OK now I found it, MS has renamed the darn function and
put
it in a different place (thank you MS for making word so much better, ops
do
I sound bitter, sorry). When I open the options window I cannot use the
mouse or arrow keys to select Resources or anything in the Nav pane but I
can use the mouse in the right-half of the window.

I'm in the process of moving to the Vista system and I'm not sure just
when
the word issue appeared but originally all was OK.


  #3   Report Post  
Posted to microsoft.public.word.newusers
jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

I cannot find your post. I searched for all post by "Terry Farrell" and for
all post containing "corrupt DataKey" and neither produced a post with your
answer.
"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry

"jgt" wrote in message
...
On one of my other PCs (WinXP Pro, Office 2007) I created a word document
(docx - compatibility mode). When I open the document (docx -
compatibility
mode) on my Vista Ultimate system (Office 2007) I cannot select any of
the
text with my cursor. If I go back to the WinXP system all seems to
function
normally. On my Vista system I also noticed that I cannot click in the
vertical scroll bar area. I also noticed that I can use the arrow keys to
move around in the document. When I open a PowerPoint or Excel file I
don't
have this cursor issue. When I close Word I'm informed that it has
stopped
working.

I just attempted to create a new test document on the Vista system and I
see
the same issues as with the other document. Therefore I don't think it
has
anything to do with the document.

I was going to attempt a repair, as you can do in 2003, but I could not
find
the darn option. OK now I found it, MS has renamed the darn function and
put
it in a different place (thank you MS for making word so much better, ops
do
I sound bitter, sorry). When I open the options window I cannot use the
mouse or arrow keys to select Resources or anything in the Nav pane but I
can use the mouse in the right-half of the window.

I'm in the process of moving to the Vista system and I'm not sure just
when
the word issue appeared but originally all was OK.



  #4   Report Post  
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Graham Mayor Graham Mayor is offline
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Posts: 19,312
Default Cannot work with Word 2007 docx

http://www.pcreview.co.uk/forums/thread-3641147-2.php

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



jgt wrote:
I cannot find your post. I searched for all post by "Terry Farrell"
and for all post containing "corrupt DataKey" and neither produced a
post with your answer.
"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry

"jgt" wrote in message
...
On one of my other PCs (WinXP Pro, Office 2007) I created a word
document (docx - compatibility mode). When I open the document
(docx - compatibility
mode) on my Vista Ultimate system (Office 2007) I cannot select any
of the
text with my cursor. If I go back to the WinXP system all seems to
function
normally. On my Vista system I also noticed that I cannot click in
the vertical scroll bar area. I also noticed that I can use the
arrow keys to move around in the document. When I open a PowerPoint
or Excel file I don't
have this cursor issue. When I close Word I'm informed that it has
stopped
working.

I just attempted to create a new test document on the Vista system
and I see
the same issues as with the other document. Therefore I don't think
it has
anything to do with the document.

I was going to attempt a repair, as you can do in 2003, but I could
not find
the darn option. OK now I found it, MS has renamed the darn
function and put
it in a different place (thank you MS for making word so much
better, ops do
I sound bitter, sorry). When I open the options window I cannot use
the mouse or arrow keys to select Resources or anything in the Nav
pane but I can use the mouse in the right-half of the window.

I'm in the process of moving to the Vista system and I'm not sure
just when
the word issue appeared but originally all was OK.



  #5   Report Post  
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jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

I did not make a post about a corrupt DataKey, possibly you have me confused
with somebody else. I looked for all of your postings and could not find
anything in this newsgroup about corrupt DataKey. If you have a suggestion
I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry



  #6   Report Post  
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Terry Farrell Terry Farrell is offline
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Posts: 2,904
Default Cannot work with Word 2007 docx

Yes you did. Click on the link to see your post with my answer
http://www.pcreview.co.uk/forums/thread-3641147-2.php

Terry

"jgt" wrote in message
...
I did not make a post about a corrupt DataKey, possibly you have me
confused with somebody else. I looked for all of your postings and could
not find anything in this newsgroup about corrupt DataKey. If you have a
suggestion I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry


  #7   Report Post  
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Suzanne S. Barnhill Suzanne S. Barnhill is offline
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Posts: 33,624
Default Cannot work with Word 2007 docx

Did you not see Graham's reply? At any rate, I easily found Terry's reply:

Sounds like a corrupted Word DataKey. Run Regedit, navigate down to DATA and
delete it. When Word is restarted, it will automatically recreate the keys.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data

For some reason your question was posted in another thread with subject line
"how do i get drop caps to work if it's greyed out"

Admittedly, it's a lot easier to search for posts if you're using a
newsreader such as Outlook Express rather than the Communities portal.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
I did not make a post about a corrupt DataKey, possibly you have me
confused with somebody else. I looked for all of your postings and could
not find anything in this newsgroup about corrupt DataKey. If you have a
suggestion I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry




  #8   Report Post  
Posted to microsoft.public.word.newusers
jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

Oh, that post, I thought you ment a post in the microsoft newsgroups. I had
totally fogotten about that post and for whatever reason I either did not
get an email when you posted or it just got lost in my inbox. Sorry.

BTW your suggestion worked ---- BIG THANKS!!!!!!!!!!!!!!!!!!!!!!

"Terry Farrell" wrote in message
...
Yes you did. Click on the link to see your post with my answer
http://www.pcreview.co.uk/forums/thread-3641147-2.php

Terry


  #9   Report Post  
Posted to microsoft.public.word.newusers
jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

Thanks for the additional help, Terry's suggestion is the solution for me
(YEA)....

Another question - How did you find the other post? Without Terry's URL I
could not find it. I'm using "Window Mail" on my vista PC and Outlook
Express on my WinXP Pro system for my newsgroup following. I'm a bit new
with both thus it is easy for me to appear as the dumb user.

"Suzanne S. Barnhill" wrote in message
...
Did you not see Graham's reply? At any rate, I easily found Terry's reply:

Sounds like a corrupted Word DataKey. Run Regedit, navigate down to DATA
and
delete it. When Word is restarted, it will automatically recreate the
keys.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data

For some reason your question was posted in another thread with subject
line "how do i get drop caps to work if it's greyed out"

Admittedly, it's a lot easier to search for posts if you're using a
newsreader such as Outlook Express rather than the Communities portal.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
I did not make a post about a corrupt DataKey, possibly you have me
confused with somebody else. I looked for all of your postings and could
not find anything in this newsgroup about corrupt DataKey. If you have a
suggestion I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry





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Graham Mayor Graham Mayor is offline
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Posts: 19,312
Default Cannot work with Word 2007 docx

The message was easy to find with a Google search of the groups. You are
probably unaware that most of the web forums are simply windows into the
same Microsoft Usenet server which we who answer questions use to access the
messages. It is much simpler all round if you access the server directly
http://www.gmayor.com/MSNews.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



jgt wrote:
Thanks for the additional help, Terry's suggestion is the solution
for me (YEA)....

Another question - How did you find the other post? Without Terry's
URL I could not find it. I'm using "Window Mail" on my vista PC and
Outlook Express on my WinXP Pro system for my newsgroup following.
I'm a bit new with both thus it is easy for me to appear as the dumb
user.
"Suzanne S. Barnhill" wrote in message
...
Did you not see Graham's reply? At any rate, I easily found Terry's
reply: Sounds like a corrupted Word DataKey. Run Regedit, navigate down
to
DATA and
delete it. When Word is restarted, it will automatically recreate the
keys.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data

For some reason your question was posted in another thread with
subject line "how do i get drop caps to work if it's greyed out"

Admittedly, it's a lot easier to search for posts if you're using a
newsreader such as Outlook Express rather than the Communities
portal. --
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
I did not make a post about a corrupt DataKey, possibly you have me
confused with somebody else. I looked for all of your postings and
could not find anything in this newsgroup about corrupt DataKey. If
you have a suggestion I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry





  #11   Report Post  
Posted to microsoft.public.word.newusers
Suzanne S. Barnhill Suzanne S. Barnhill is offline
external usenet poster
 
Posts: 33,624
Default Cannot work with Word 2007 docx

In Outlook Express, I ungrouped the threads, sorted by From name, and looked
through Terry's recent posts till I found it. As I said, it was buried in a
thread with a different subject line.

Although you could use Find in Outlook Express to search for, say, "corrupt
DataKey," in this case it's not that difficult to ungroup (View | Current
View | Group Messages by Conversation) and sort by date, subject line, or
From name (by clicking on the appropriate header).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
Thanks for the additional help, Terry's suggestion is the solution for me
(YEA)....

Another question - How did you find the other post? Without Terry's URL I
could not find it. I'm using "Window Mail" on my vista PC and Outlook
Express on my WinXP Pro system for my newsgroup following. I'm a bit new
with both thus it is easy for me to appear as the dumb user.

"Suzanne S. Barnhill" wrote in message
...
Did you not see Graham's reply? At any rate, I easily found Terry's
reply:

Sounds like a corrupted Word DataKey. Run Regedit, navigate down to DATA
and
delete it. When Word is restarted, it will automatically recreate the
keys.

Word DataKey

HKEY_CURRENT_USER\Software\Microsoft\Office\versio n number\Word\Data

For some reason your question was posted in another thread with subject
line "how do i get drop caps to work if it's greyed out"

Admittedly, it's a lot easier to search for posts if you're using a
newsreader such as Outlook Express rather than the Communities portal.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
I did not make a post about a corrupt DataKey, possibly you have me
confused with somebody else. I looked for all of your postings and could
not find anything in this newsgroup about corrupt DataKey. If you have a
suggestion I'd appreciate if you would repost here. tks..

"Terry Farrell" wrote in message
...
See my reply to your previous post about corrupt DataKey.

Terry








  #12   Report Post  
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jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

Much thanks for the pointer to an EXCELLENT how-to!

"Graham Mayor" wrote in message
...
The message was easy to find with a Google search of the groups. You are
probably unaware that most of the web forums are simply windows into the
same Microsoft Usenet server which we who answer questions use to access
the messages. It is much simpler all round if you access the server
directly http://www.gmayor.com/MSNews.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


  #13   Report Post  
Posted to microsoft.public.word.newusers
jgt jgt is offline
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Posts: 15
Default Cannot work with Word 2007 docx

Thanks for the how-to!
"Suzanne S. Barnhill" wrote in message
...
In Outlook Express, I ungrouped the threads, sorted by From name, and
looked through Terry's recent posts till I found it. As I said, it was
buried in a thread with a different subject line.

Although you could use Find in Outlook Express to search for, say,
"corrupt DataKey," in this case it's not that difficult to ungroup (View |
Current View | Group Messages by Conversation) and sort by date, subject
line, or From name (by clicking on the appropriate header).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"jgt" wrote in message
...
Thanks for the additional help, Terry's suggestion is the solution for me
(YEA)....

Another question - How did you find the other post? Without Terry's URL I
could not find it. I'm using "Window Mail" on my vista PC and Outlook
Express on my WinXP Pro system for my newsgroup following. I'm a bit new
with both thus it is easy for me to appear as the dumb user.


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