Hi everyone;

I have a newly installed windows xp and installed office 2000 as well. I
also had to install a Notary Public program called "Simply Convey". I have
transfered all the documents relating to this program. now when I open an
existing word file in one of the folders, it hangs upon exiting and I have to
use task manager to shut it down. I have disabled the Norton options
regarding office products too but no use. I would really appreciate the help.
--
thanks,
Farshad

It may be that the addin for 'Simply Convey' is for a different Word version
and therefore in conflict - but see
http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by
http://word.mvps.org/FAQs/AppErrors/...peningWord.htm

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


farshad wrote:
Hi everyone;

I have a newly installed windows xp and installed office 2000 as
well. I also had to install a Notary Public program called "Simply
Convey". I have transfered all the documents relating to this
program. now when I open an existing word file in one of the folders,
it hangs upon exiting and I have to use task manager to shut it down.
I have disabled the Norton options regarding office products too but
no use. I would really appreciate the help.